Windows 10: Wired Xbox One controller not connecting to PC

I do not know what to do at this point. I have done numerous checks in Device Manager and the Xbox Peripherals tab does not show up. I have manually downloaded the drivers and they still have not shown up. I have done a Windows Update and still nothing. I have installed Xbox Accessories and other Xbox apps and it still does not work. I have the controller plugged in and it works perfectly fine like how it would when I start up my console but for some reason my computer does not detect it. I am confused. Please, help.

:)

 

Can’t connect Xbox one controller to pc

Hello SubieTY,

Thank you for writing to Microsoft Community Forums.

Initially, we need to pair the device to show up in the list while connected through Bluetooth. Check with the below mentioned steps and see if it works.

• I would suggest you to check with the troubleshooting steps mentioned in the article on -
  
  Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller.
  
  
  
  
• You may also follow the steps from the below article to connect a controller to a Windows 10 PC -
  
  How to connect an Xbox One Wireless Controller to a Windows PC.
  

Hope it helps.

Mala S

Microsoft Community - Moderator

 

Xbox One Controller Wired Connection Registers as Generic Controller

Hi Trey,

Using a micro-USB cable is one way on how you can connect your Xbox One Controller to a Windows 10 PC. Once connected, it will install the most current drivers needed for your controller. Regarding your concern, have you tried using another micro-USB
cable? If not, we suggest that you uninstall first the current driver for your Xbox One Controller on your computer, restart, and then connect the controller using another USB cable.
There's a possibility that it affects the computer to get the correct driver for your controller.

If your Xbox One Controller still treated as the generic controller, we recommend that you manually install the driver by performing the following steps:

• Press Windows Key + X and choose Device Manager from the list.
• Once Device Manager opens, locate and right-click Xbox One Controller.
• From the menu choose Update Driver Software.
• Click on Browse my computer for driver software.
• Click Let me pick from a list of device drivers on my computer.
• Locate Microsoft Xbox One Controller on the list and click
  Next to install it. If you can’t locate Microsoft Xbox One Controller driver, you might have to uncheck
  Show compatible hardware option.

Let us know if that works for you.

 

Xbox Series S controller not staying connected

There are two ways to use the controller wirelessly
1. Xbox Wireless Adapter for Windows 10
2. Bluetooth

Which way are you connecting it?

I use my Xbox Series S controller using Bluetooth. When I first got it it was unstable this way. Updating the firmware solved that problem.

Once in a while when I turn on the controller the light keeps flashing (not paired) even though the Windows settings says it should be. In the Setting>Devices I have to

• Select the Xbox wireless controller
• Select Remove the device
• Restart the pairing on both the PC and controller

Once it is paired again it is OK

Connecting the Xbox wireless controller using a USB wired connection should be automatic with Windows 10. Once connected you can use the Xbox Accessories App (from Microsoft app store) to test it and update the firmware if needed.

Note I also found the following:

• The controller does not need the battery when connected with a USB cable. (it will even work with the battery removed).
• To use with a wired cable do not press the Xbox button to turn it on. With the cable connected the light will come on using power from the USB connection.
• However, I have found that taking out the battery does cause the controller to forget its pairing with the PC. That means it needs to be repaired with the PC if a wireless connection is desired.