Windows 10: Wireless Adapter and Bluetooth are disappeared after update with KB4534132

On 31JAN2020, I have downloaded Windows 10 update KB4534132 to my Fujitsu laptop. After installation, both wireless adapter and bluetooth are disappeared. I cannot find them from Device Manager. My laptop cannot connect to any wifi network and any bluetooth device now. Please help to solve.

:)

 

Disappearing wireless adapter

Hi Shannon,

Thank you for posting your query in Microsoft Community.

I understand your concern and I am glad to assist you.

I would
suggest you to follow the methods below:

Method 1:

Run the hardware troubleshooter and check the issue status.

Follow the steps:

1. Type “Troubleshooter” in the Search box and hit enter.

2. Select “Hardware and Sound” from the Troubleshooter Window.

3. Select “Hardware and Devices” under Devices option.

4. Follow the On Screen instructions.

Method 2:

Update the Wireless Adapter drivers.

Type “Windows Update” in Search box and select “Check for Updates” to receive a fresh list of updates.

Try downloading and install the latest drivers for your Wireless Adapter from Windows
CompatibilityCentre link below.

Explore Windows 10 OS, Computers, Apps, & More | Microsoft

Hope the information is helpful. Feel free to write us back for any further assistance with Windows, we’ll be glad to assist you.

 

Wireless Adapter not working

Hi Nabil,

Thank you for keeping us updated on this query. We will assist you in resolving your issue.

Method 1:

Step 1: Update network adapter driver from the device manager by following the steps below and check if the issue is resolved.

• Press Windows key + X keys on the keyboard and click on
  Device Manager from the options.
• Expand the Network adapters from the options.
• Right click on the wireless network card and select Update option.
• Restart the computer and check if the changes are effective.

Step 2: If the issue persist, I suggest you to uninstall the network adapter driver from the device manager by following the steps below and check if the issue is resolved.

• Press Windows key + X keys on the keyboard and click on
  Device Manager from the options.
• Expand the Network adapters from the options.
• Right click on the wireless network card and select Uninstall.
• Restart the computer for automatic installation of network adapters and check if the changes are effective.

Hope this helps !



We are happy to assist you with any issues pertaining to Windows.



Thank you.

 

wireless display adapter firmware update

Hi,

Thank you for posting your query in Microsoft Community.

To better understand the query, please answer the following questions:

1. What is the make and model of the wireless adapter?

2. Are you referring to updating the Wireless display adapter?

If so, I would suggest you to visit the manufacturer's website and check if there are any updates available.

However, you can try the steps below and check if you are able to update it manually from the computer.

1. Press Windows key + R.

2. Type devmgmt.msc and press enter.

3. If the wireless display adapter is listed, expand it.

4. Right click on the driver and check for updates.

Let us know the result.