Windows 10: Wireless Adapter works abnormally after Windows 10 2004 Update

Dear all,

my wireless adapter "Intel Dual Band Wireless-AC 3168" doesn't work properly after I updated Windows to the 2004 version. The Internet connection breaks down, works again for a few seconds, and breaks down again. After the driver update, it became worse, and no internet connection anymore. Network reset with "netsh" doesn't work also.

What more intolerable is, this problem brings even troubles to my other devices, which makes them getting trouble with the connection to the wifi hotspot.

My temporary solution is to disable the current Intel device and use a USB Wireless adapter. Do you have some information about when there is an update to fix this issue? Thanks!


My system info:

CPU: Intel Core i5-7400

RAM: 24.0 GB

Windows 10 Version: 2004

Installed date: 2020/09/20

OS Version: 19041.508

:)

 

Wireless Adapter not working

Hi Nabil,

Thank you for keeping us updated on this query. We will assist you in resolving your issue.

Method 1:

Step 1: Update network adapter driver from the device manager by following the steps below and check if the issue is resolved.

• Press Windows key + X keys on the keyboard and click on
  Device Manager from the options.
• Expand the Network adapters from the options.
• Right click on the wireless network card and select Update option.
• Restart the computer and check if the changes are effective.

Step 2: If the issue persist, I suggest you to uninstall the network adapter driver from the device manager by following the steps below and check if the issue is resolved.

• Press Windows key + X keys on the keyboard and click on
  Device Manager from the options.
• Expand the Network adapters from the options.
• Right click on the wireless network card and select Uninstall.
• Restart the computer for automatic installation of network adapters and check if the changes are effective.

Hope this helps !



We are happy to assist you with any issues pertaining to Windows.



Thank you.

 

wireless display adapter firmware update

Hi,

Thank you for posting your query in Microsoft Community.

To better understand the query, please answer the following questions:

1. What is the make and model of the wireless adapter?

2. Are you referring to updating the Wireless display adapter?

If so, I would suggest you to visit the manufacturer's website and check if there are any updates available.

However, you can try the steps below and check if you are able to update it manually from the computer.

1. Press Windows key + R.

2. Type devmgmt.msc and press enter.

3. If the wireless display adapter is listed, expand it.

4. Right click on the driver and check for updates.

Let us know the result.

 

Windows Wireless Display Adapter-not connecting anymore

Hello Phillip,

Did you notice any changes on your PC prior to the issue? I suggest that you follow the steps outlined in this support article:
Troubleshooting Wireless Display Adapters.

Since updating drivers did not work, in addition, you can try to reset the Wireless Adapter.

1. On the adapter, press and hold the reset button for 10 seconds.
2. When the message " Ready to connect "shows, open the
   Action Center.
3. Select Connect, and in the list of displays, select
   Microsoft Wireless Display Adapter.

Please respond to this thread to let me know how the issue progresses. Similarly, if you have more questions, please inform me by replying to this post.