Windows 10: Wireless Beats headphones not recognized as audio output

My Beats Studio 3 headphones can connect via bluetooth to my Windows 11 laptop HP ENVY x360 2-in-1 Laptop 15-ew0xxx, but I cannot select them as an audio output. These headphones work perfectly fine on other devices, and my computer can connect to and play audio from other bluetooth headphones. I have tried updating my audio driver, uninstalling and reinstalling my audio driver, and rebooting my system. Further, I have already tried factory resetting my headphones and disconnecting and reconnecting them from my laptop. None of these solutions have worked. My headphones have worked in the pas

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Wireless Beats Headphones connecting to windows 10.

Hi Christopher,

We appreciate you for being a part of Windows 10.

We need more information to help you better.

• 
  Is your Wireless Beats Headphones compatible to work with Windows 10?
  
• 
  Do you connect the wireless beats headphones through Bluetooth?
  

Yes, you may need to install the latest drivers if there are any latest updates available for wireless beats headphones/any other hardware device to work effectively.
Refer to the following article to update all the drivers.

How to: Install and Update drivers in Windows
10

Note: If the wireless beats headphones is not compatible to work with Windows 10, then the headphone may not work normally/as excepted.

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Beats Audio not turning on

My Beats audio is not turning on when i plug my headphones in.I know my headphones does work. I went to the Beats Audio listed under setting and i am unable to turn it on. It just reads OFF. please help

 

Bluetooth Audio issue with new Beats Wireless Studio 3 headphones

I recently bought a new Beats Studio 3 Wireless headphones and connected them with my Lenovo Yoga X1 3rd gen notebook with Windows 10 and latest build 1803. Devices are normally paired, playing sound works.

Issue is with my new Beats headphones over Bluetooth when some/any application uses input audio device (microphone), microphone works, but at that time, no audio output is working on new headphones. So basically I am unable to do Skype call etc. (tried other apps, also tried recording from microphone while listening YouTube music...). It never worked correctly.

1) I have tried to visit Apple support center, and have case number opened with Apple. Basically on Android, and iPhone devices, including MacBook it works normally.
Also I have tried another / new Headphones and also Beats Solo 3 model at the store, but the same issue.
Officially speaking, under web and supported devices, it says generally that it works with "any bluetooth device" which can have hands free (meaning also Windows 10 etc.)
Firmware update is at latest.

2) I have tried on newer and older computers , desktop and notebooks, various vendors, HP, Dell and Lenovo, and different Bluetooth adapters and their firmware. Tried on Windows 10 Pro build 1803 and older. Tried on a new computer with no additional software. Tried different Default device or default communication device combinations. Always the same issue. When I am using cable (3.5mm connection) everything is fine (sound goes through Realtek sound card and is ok).

3) I have tried my old, and any other Headphones over Bluetooth that I could find, and they work fine (only one playback/recording audio device)

(hp-toster is my name for the device)





Having one shown as "Hands-free" and another as "Stereo". The one with "Hands-free" never works or outputs the sound. This is only with this headphones, and could be a reason / problem for this issue.

Generally, I need some experience / advice. Does anybody have Beats studio with Windows 10 and is doing something like Skype calls over bluetooth? What else, could I try / test to troubleshoot why it does not work.

On microphone side it is simple.





Also, if I am listening music, and just try to switch to recording tab (microphone VU-meter works, windows is using microphone, but music stops playing)

Any concrete help would be appreciated.
Basically I am unable to blame / have warranty with Headphones (they work on other systems) nor my device (other headphones works), nor Microsoft. Maybe only Apple / Beats should write on their website that Windows 10 is not supported, which they say also via email case, that it is supported and works.

To conclude, handsfree playback never ever works in my cases.
Tried also have one bluetooth service active. All drivers are native from Microsoft / default drivers from year 2018.