Windows 10: wireless bluetooth connectivity

Since a month after one of the windows updates my Lenovo yoga laptop can't connect to bose speaker. I tried to connect with other devices and they all connect. This is annoying. The device is in the list but doesn't get somehow seen by my laptop. It worked daily except when Windows updated and I had to restart the pc. But now even restating doesn't work. help please.

:)

 

Connecting Bluetooth wireless headphones to an HP laptop

Hi Milicent,

One of the reasons why you cannot connect the Bluetooth wireless headphones to your computer is due to an outdated driver. We would like to know more details about your concern, kindly answer the questions below:

• Just to verify, by saying that you can't see the option in Settings, are you saying that the device can't be recognized by your computer?
• Have you tried connecting the Bluetooth headset to a different computers?
• Have you tried connecting your computer to a different Bluetooth device?

Furthermore, we suggest that you update the drivers for your Bluetooth and headphone by following the steps provided in this

article.

We're looking forward to your response.

 

Can't connect to bluetooth speakers

We suggest that you try the troubleshooting steps in the
Fix connections to Bluetooth audio devices and wireless displays article. Follow the steps under
Bluetooth audio section.

Update us with the results.

 

Bluetooth Connection

Was connecting to those devices using your computer ever worked before?

Meanwhile, to help resolve your concern regarding Bluetooth issue, you may refer to the steps provided on these links:

• Fix connections to Bluetooth audio devices and wireless displays.
  
• Connect to Bluetooth devices.

Do let us know how it goes.