Windows 10: Wireless conections

I've ASUS NB ROG STRIX G531GV, WiFi and Bluetooth are not working suddenly.

I tried to know what happened so I checked the system via MyASUS App and Windows Troubleshoot and booth confirmed that the drivers are not detected. So I downloaded the drivers form the official site and nothing changed. I thought it may be the BIOS so I updated it and same problem still exist. I sent my NB to service center and they changed the WiFi card then it was working for around 2 months, then same issue again. I sent it again to another service center but this time they told me the device is working properly. I received the device, started to work on it and next day the problem occurs again. I started to think this issue related to windows.


It is not normal to use the NB without WiFi and no Bluetooth. So I need to know if that issue related to hardware or it can be solved in windows and HOW?





:)

 

wireless conection to router

Hi,

To better assist you, we would like to know the following information:

• Are you able to see the router's name in the wireless networks list?
• Are you able to connect to the router but unable to connect to the Internet?
• Do you receive any error message when connecting to the router? If yes, what is the exact error message that you receive?

In the meantime, we suggest that you run the Network troubleshooter. The Network troubleshooter can help diagnose and fix common connection problems. Kindly follow the steps below:

• In the search box on the taskbar, type Network troubleshooter, and then select
  Identify and repair network problems from the list of results.
• Follow the steps in the troubleshooter and see if that fixes the problem.

If the issue persists, kindly try the troubleshooting steps on the following link:

Fix network connection issues in Windows 10.

We recommend that you try the steps on the Update the network adapter driver,
Run the Network troubleshooter followed by networking commands,
Temporarily turn off firewalls and Use network reset to reinstall network devices sections.

Let us know how it goes for us to assist you further.

 

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Yeah, thats not a solution she is interested in......I've suggested that course of action. Thanks though.

Just to clarify, I feel that there MUST be a step, or series of steps to turn off JUST the wireless notification sound. Thats what Im driving @ here.

 

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