Windows 10: Wireless Headphones listed in "Unknown" category, NOT as Playback Device

System
WIN 10 Pro

I am trying to set up some bluetooth Headphones. Already reloaded Bluetooth Drivers, sound drivers etc.

I can connect via blue tooth, and see that they are connected but; They are not listed as a sound/playback device, so I cannot select them for playback by clicking on the speaker symbol on the desktop

When I go into the device manager, I see the headphones, but they are listed as "Category Unknown". Windows doesn't know what to do with them

Under Bluetooth devices, they are listed under "Other Devices" PAIRED

When I run the Sound Troubleshooter, it says that the headphone jack is on the front of the computer it thinks they are unplugged.

Bottom line: How do I get Win 10 to realize that bluetooth headphones should be listed as a playback/sound device?

:)

 

Wireless headphones show as connetced but have no sound

My wireless headphones show as connected and are listed under bluetooth in device manager, but the sound will not come through the headphones, only the computer speakers. Also, the headphones are not listed under playback devices.Wireless

***Post moved by the moderator to the appropriate forum category.***

 

Computer Won't Auto Change the Playback Device When Headphones Plugged In/Out

Hi Michael,

I understand your concern and will be happy to assist you.

Is the issue specific to only Headphones/ Does External Speaker play when plugged in?

I suggest you to try resetting the default device as shown in the steps given below and check if the issue persists.

• 
  Plug in the Headphones in the machine.
  
• 
  Go to Start and Control Panel.
  
• 
  Select 'Hardware and Sound'.
  
• 
  Click 'Change system sounds'.
  
• 
  Click 'Playback' tab. (It should then show you your headphones in the list).
  
• 
  Select your proper Headphone device from the list, then Click 'Set Default'.
  
• 
  Now unplug your Headphones and select speakers from the list, then Click 'Set Default'.
  

Hope it helps. Please reply for further queries on this.

 

Network devices listed under Unknown in Device Manager


I have a Dell Inspiron M731R laptop upgraded from Windows 8.1 to Windows 10 Home 64-Bit that suddenly quit connecting to the home network. Was using wireless, so switched to an Ethernet cable, but still no luck. I just discovered that ALL of the network-related devices are now listed under an "Unknown" tab in the Device Manager. A check of properties of each item in that folder says they are all working properly, but that obviously isn't the case. I tried uninstalling each of the 4 items, but when they are recognized again they still show up under the Unknown tab. Any suggestions would be welcome.