Windows 10: Wireless headset will sync, but won't show as a audio device

Hello, I've been experiencing a issue over the last few days with my attempts to sync my wireless headset to my computer. Although it works from time to time after clicking the pair button on the headset, syncing as "Unknown device", it stopped doing this when I logged on today, and even after multiple reboots it refuses to work. While it does actually appear as a device in the syncing menu, it doesnot show as a audio device, and when I try syncing it the computer does not register any change, and the headset does not say that it's been connected. I'm using a ASUS BT-400 USB adapter, and am running on Windows 10 Home Build 19042 20H2 x64. I have also ran the Bluetooth troubleshooter already, to no avail. A photo of what appears is shown below:



:)

 

Headset mike not recognized - can't open Audio Manager

You could try going into settings and running the 'Troubleshooter'. Although this might not work as I think it may be a software/driver issue.




Ah okay. I have had a look at the manufacture Nubwo, and there doesn't seem to be any official drivers or software listed.

Thus I would suggest we try and uninstall everything related to the headset, and then let everything install automatically, as it had done on the other desktop (assuming everything was automatically configured, and it just worked).

1.) See if you can first remove the Realtek Audio Manager 1.0.0.222 software by uninstalling it.

• Settings > Apps > Click on the app and select 'Uninstall.'

2.) After that right click on Start menu (*Start) and select 'Device Manager'

• Under the 'View' tab, select 'Show hidden devices'
• Then click on the arrow before 'Sound, video and game controllers' as well as 'Audio inputs and outputs' (this should drop down to reveal a list of audio drivers and headsets)
• I can help you with which driver (in relation to your headset) to uninstall, if you post back with a screenshot.

Optional.) Or if you are comfortable with knowing which driver to uninstall, then do so

• Right click on the driver name > Uninstall (Check 'delete software for this device'). Perform a restart and plug the headset back in.

 

Ghostek SoDrop Headset not working

Hi,

Please answer these questions to assist you better.

• Do you get any error message?
• Have you installed all pending updates?

I suggest you to refer the link below and perform the troubleshooting steps suggested and check.

Fix connections to Bluetooth audio devices and wireless displays.

http://windows.microsoft.com/en-us/...audio-devices-and-wireless-displays#v1h=tab01

Do let us know if your Bluetooth headset is working as it should. Thank you.

 

headset connected but not working / can't test sound of audio device

I have plantronics headset that works on a laptop OS win 10 64bit.
But it doesn't work on my desktop PC OS won 10 64bit.
downloaded and installed the latest drivers.
It's a plantronics legend UC headset
on the audio device manager there are no bars next to the headset device.
See screenshot.

any ideas how to fix this?