Windows 10: Wireless keyboard 2000

Discus and support Wireless keyboard 2000 in Windows 10 Software and Apps to solve the problem; Hi folksJust moved to Egypt and bought a new wireless 2000 keyboard with mouse. I plugged in my PC I use Windows, inserted the batteries in the... Discussion in 'Windows 10 Software and Apps' started by JoseIparraguirre, Nov 30, 2021.

  1. Wireless keyboard 2000


    Hi folksJust moved to Egypt and bought a new wireless 2000 keyboard with mouse. I plugged in my PC I use Windows, inserted the batteries in the keyboard and plugged the dongle that came with the keyboard+mouse combo in one of the USB ports at the back of the PC. I haven't tried the new mouse as my old wireless mouse is working but the new keyboard is not. My problem is that without a keyboard I cannot go beyond the welcome page as I cannot type in my password. How can I make my PC recognise the keyboard if I can't go to control panel or anything? Many thanks.

    :)
     
    JoseIparraguirre, Nov 30, 2021
    #1

  2. Microsoft Wireless 2000 keyboard and mouse

    Hi,

    Thank you for posting in Community.

    We understand your concern and we will assist you to resolve the issue.

    Before we proceed, I would like you to provide the information stated below:

    1. What other troubleshooting steps have you performed to resolve the issue?

    2. Did you try uninstalling and reinstalling the drivers in question?

    I would suggest that you try the methods that are stated below and check if your problem rectifies.

    Method 1: Hardware and Device.

    Run the hardware and device troubleshooter to check if there are any errors that might cause driver malfunction.

    • On the search bar and type “Troubleshooting
    • Click on troubleshooting, then click on “Hardware and sound”.
    • Under Hardware and sound, click on “hardware and devices”.
    • A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.


    Method 2: Un-install and Re-install drivers.

    • Right click on the Start Menu and select Device Manager
    • Open Device Manager, double click and expand Keyboard and
      Mouse respectively
    • Right-click the device, and click Uninstall.
    • Windows will prompt you to confirm the device’s removal. Click
      OK
      to remove the driver.
    • After the uninstallation is complete, reboot your computer.
    Once done, click on the link below to download and install the latest drivers for the devices. Install according to the architecture of the OS, ie, 32 or 64 bit.

    Keyboard and Mouse (32 Bit).

    Mouse and Keyboard Center download

    https://www.microsoft.com/hardware/en-in/d/wireless-keyboard-2000

    Keyboard and Mouse (64 Bit).

    Mouse and Keyboard Center download

    https://www.microsoft.com/hardware/en-in/d/wireless-keyboard-2000

    Hope this information helps
     
    Vanessa Sohtun, Nov 30, 2021
    #2
  3. Rose Ter Win User
    Win10 software for wireless keyboard 2000 and mouse

    Hi Tonashiii,

    There might be a compatibility issue between your computer and the wireless keyboard and mouse. To better assist you, please clarify the following:

    • Are you getting any error messages?
    • What troubleshooting steps have you done so far?
    • Does the same issue happen on other devices?
    • Since when have you been experiencing this issue?
    • What is the make and model of the keyboard and mouse that you're trying to connect?

    You can also check the response of Vanessa Sohtun on this

    thread
    . This will provide you steps on how to run Hardware and Device troubleshooter as well as how to uninstall and re-install drivers.

    Feel free to contact us if you have further inquiries.
     
    Rose Ter, Nov 30, 2021
    #3
  4. Wireless keyboard 2000

    how do I replace batteries on my wireless keyboard 2000?

    Trying to connect my wireless keyboard 2000 and having no success. The software has been downloaded and is showing up in Settings on my list of devices. I have not used this keyboard for some time and I suspect the batteries need replacing. Trouble
    is I cannot open the cover over the battery compartment...don't know what I'm doing wrong. Any suggestions gratefully accepted.
     
    Lorene Hildrop, Nov 30, 2021
    #4
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Wireless keyboard 2000

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