Windows 10: Wireless keyboard 850 not working

My wireless keyboard 850 model 1455 has stopped working. A pop up menu from microsoft asked me to update my keyboard. I clicked the link to microsoft and downloaded the update and ran the program. Immediately after finishing to run the program my keyboard stopped working. I bought new batteries thinking they may be flat, but it turns out it is not the batteries. When I remove the batteries and put them back in, the keyboard green light comes up and quickly switches off. The funny thing is that my wireless mouse continued to work which means the receiver is still functioning.

:)

 

Microsoft Wireless 850 keyboard and mouse

Hi lbnoell,

Thank you for purchasing the Microsoft 850 wireless keyboard and mouse. Most wireless keyboards does not have LED indicators for "NUM LOCK" and "CAPS LOCK" to save battery life.

If you really need to have some sort of indicator for the "NUM LOCK" and "CAPS LOCK" we suggest to follow the suggestion of DR HARISH LRAO on a similar post. Here's the link: http://answers.microsoft.com/en-us/...e-a-caps/9f489940-95ca-4fc7-8735-f48bf8f1c06d

For more information on why wireless keyboard does not have any LED indicators visit this link: https://support.microsoft.com/en-us/kb/894037

Sincerely,

 

MICROSOFT WIRELESS KEYBOARD 850

THERE ARE 2 LED LIGHTS ON THE BOTTOM RIGHT SIDE OF MY MICROSOFT WIRELESS KEYBOARD 850.THEY ARE NEVER ON AND I NEVER KNOW WHEN MY CAPS LOCK IS ON. HOW CAN I FIX IT?

 

Microsoft Wireless 850 keyboard and mouse

We just purchased this Microsoft Wireless 850 Keyboard and Mouse at Best Buy for our computer which has a Windows 10 OS. The keyboard and mouse are great, but there are no keyboard indicator lights for Cap Lock or Number Lock. Is there a fix for this?
It is somewhat irritating.