Windows 10: Wireless Keyboard Not Working

Both my keyboard and mouse stopped working today. I thought it was just a matter of the batteries having run out so I swapped my mouse with a spare I had and changed the batteries on my keyboard. I got the mouse to work but not the keyboard. I've tried everything I could think of change of batteries, restarting the computer, etc but nothing is working. Any clue how to fix this? My computer is an Inspiron 5490 AIO in case that helps.

:)

 

Wireless keyboard not working

Hi Arthur,

Thank you for your response.

I suggest you to connect the keyboard to a different computer and check if it works.

Apart from wireless keyboard, I would also suggest you to connect wired keyboard to the computer and check the status.

If issue still persists, try the steps provided below and check if it helps.

Check in compatibility mode.

Download the keyboard drivers from your computer manufacture website for Windows 10.

Follow these steps to install the drivers in compatibility mode and check if that helps.

• Download the driver from the manufacturer’s website.
• Right-click on the driver setup file and click on ‘properties’.
• Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed
  with the installation.
• Once this is done, restart the computer and check if the issue persists.

Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

 

Number pad that comes with Sculpt wireless keyboard.

Hi,

This problem may occur due to an outdated or corrupted device driver. For us to provide the best resolution possible, we'll be needing additional information:

• Is the number pad device visible on Device Manager?
• Is the wireless keyboard working on your computer?

Meanwhile, we suggest following the troubleshooting steps provided on this
article. It contains information and basic troubleshooting steps regarding keyboard problems in Windows.

We're looking forward to your reply.

 

Need a new wireless keyboard - suggestions?

This is a for work - not gaming!

My work keyboard is a wireless logitech, lasted some 6 years and now has a case of sticking keys, so I need a new one. I really liked it, thought the key action isn't the greatest. It has been through millions of keystrokes.

I have a G5 gaming mouse (both work and home), I want to keep that.

So I'm looking for:

• Wireless and responsive
• (USB and PS2 capable)
• Assignable hot keys
• Dedicated volume and playback buttons
• Great feel (for lots of typing)
• Intergrated wrist-wrest
• Black (nice not to see gunk that builds up)
• Under $100

Anyone have any "passionate" suggestions? I plan to stop at staples to try some out. I am partial to Logitech.