Windows 10: Wireless Mouse Jumping on Screen Microsoft 11 Pro

Discus and support Wireless Mouse Jumping on Screen Microsoft 11 Pro in Windows 10 Software and Apps to solve the problem; I was having an issue with my mouse jumping around the screen, scrolling in other windows without me doing it, and menus opening up without clicking on... Discussion in 'Windows 10 Software and Apps' started by Danielle Scarfe, May 20, 2022.

  1. Wireless Mouse Jumping on Screen Microsoft 11 Pro


    I was having an issue with my mouse jumping around the screen, scrolling in other windows without me doing it, and menus opening up without clicking on them. As I would type, the mouse ended up in another location and productivity was WAY down. I noticed that no matter what I did, using several different elimination methods closing various apps, using a wired mouse, etc., it was still happening. At a complete loss, I ended up looking into my Microsoft Surface Docking station firmware to see if it could be the culprit. And it was, I updated the firmware for it and like magic, I no longer ha

    :)
     
    Danielle Scarfe, May 20, 2022
    #1
  2. Pavan_N Win User

    Microsoft 3500 Wireless Mouse: No Device Detected

    Hi Pard,

    I appreciate the troubleshooting steps you have tried to resolve the issue. Follow the Methods below and check.

    Run the Hardware and Devices
    troubleshooter and check
    .

    Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

    • Click on the Start button, and type “Troubleshooting” on the search bar.
    • Click on troubleshooting, then click on “Hardware and Devices”.
    • A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.
    Also perform the steps suggested in the link below and check.

    Troubleshooting: Mice

    Steps applicable to Windows 10.

    Do let us know if you are able to use Microsoft 3500 Wireless Mouse. Thank you.
     
    Pavan_N, May 20, 2022
    #2
  3. Iven 77 Win User
    Bluetooth adding wireless mouse

    • Followed advice from Windows chat on how to add a device to Aspire laptop (in this case a wireless mouse) through Bluetooth. When I get to screen to select a device the Logitech wireless mouse isn't on the list. Any suggestions of what to do next please?
     
    Iven 77, May 20, 2022
    #3
  4. Remon Ont Win User

    Wireless Mouse Jumping on Screen Microsoft 11 Pro

    Logitech Wireless Mouse

    Hi Ken,

    Not working wireless mouse could be due to the following:

    • Outdated device driver
    • No device driver installed
    • Faulty wireless mouse receiver

    We would like to know some information to better isolate the issue:

    • Have you done any changes (like updating your Windows) on your computer prior to the issue?
    • Have you tried using using your wireless mouse on other computer and checked if the issue persists?
    • Have you tried updating your wireless mouse driver?

    For initial troubleshooting steps, we suggest that you follow the steps below on how to run Windows troubleshooter:

    • Type troubleshoot in the search box and press Enter.
    • Select Hardware and Devices, then click
      Run the troubleshooter
      .

    If the troubleshooter didn't work, you can check this
    article
    about updating your wireless mouse driver.

    Let us know if you need further assistance.
     
    Remon Ont, May 20, 2022
    #4
Thema:

Wireless Mouse Jumping on Screen Microsoft 11 Pro

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