Windows 10: Wireless mouse quit working. I put new battery but did not fix the problem

Discus and support Wireless mouse quit working. I put new battery but did not fix the problem in Windows 10 Drivers and Hardware to solve the problem; I have windows 10 and everything has worked fine for a year. Today suddenly my cordless mouse quit working. I put a new battery in and I get a solid... Discussion in 'Windows 10 Drivers and Hardware' started by JoeDLD, Nov 30, 2018.

  1. JoeDLD Win User

    Wireless mouse quit working. I put new battery but did not fix the problem


    I have windows 10 and everything has worked fine for a year. Today suddenly my cordless mouse quit working. I put a new battery in and I get a solid green light for a few seconds then it goes away and I have nothing. I would really appreciate some help in how to fix my mouse. I am not very good at using the keyboard as my mouse. Thank you, Lynda

    :)
     
    JoeDLD, Nov 30, 2018
    #1

  2. Logitech M510 wireless mouse quit working

    All of a sudden my wireless mouse quit working on my Dell computer that is running windows 10. The mouse has new batteries and works on another laptop just fine. What would cause this? Was there an update that may have changed a setting on my computer
    or some other issue?
     
    BRADSCHUMANN, Nov 30, 2018
    #2
  3. Remon Ont Win User
    Logitech Wireless Mouse

    Hi Ken,

    Not working wireless mouse could be due to the following:

    • Outdated device driver
    • No device driver installed
    • Faulty wireless mouse receiver

    We would like to know some information to better isolate the issue:

    • Have you done any changes (like updating your Windows) on your computer prior to the issue?
    • Have you tried using using your wireless mouse on other computer and checked if the issue persists?
    • Have you tried updating your wireless mouse driver?

    For initial troubleshooting steps, we suggest that you follow the steps below on how to run Windows troubleshooter:

    • Type troubleshoot in the search box and press Enter.
    • Select Hardware and Devices, then click
      Run the troubleshooter
      .

    If the troubleshooter didn't work, you can check this
    article
    about updating your wireless mouse driver.

    Let us know if you need further assistance.
     
    Remon Ont, Nov 30, 2018
    #3
  4. Wireless mouse quit working. I put new battery but did not fix the problem

    Wireless Mouse!Problem!

    i dont think is the battery because i just bought the mouse and is new.
     
    TheUninvited, Nov 30, 2018
    #4
Thema:

Wireless mouse quit working. I put new battery but did not fix the problem

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