Windows 10: Wireless networking adapter is missing and can't be re-installed

HP Envy laptop


Used the Apple updater to update to the latest version of iTunes. After re-starting, I have no wireless networks: the adapter is missing from Device Manager. System restore did not solve the issue. Tried installing the driver, both using the HP assistant and manually. Each time it says that it installed correctly, but is still missing from device list. Network troubleshooter was useless - doesn't find anything wrong. This evening, I updated Windows and still no joy after that restart.


This is the third time this has happened from iTunes updates. Unfortunately I don't remember what I did to solve the previous problems - they happen about 12-16 months. Need to solve quickly - tethered to the Ethernet is not easy.


Thanks.


Pete

:)

 

Wireless Network adapter missing from PC

Hi See if this helps!

• Open Device Manager, open the drop-down Network adpaters
• Right-click Network adapters
• Select Scan for hardware changes
• If you can't see your Wireless adapter, go to step 11
• If you can see it, right-click on the adapter
• Select Uninstall ( this should only uninstall you driver software,
  not delete it)
• Now right-click Network adapters again
• Select Scan for hardware changes. This should re-detect your wireless adapter)
• Once detected, restart you machine
• Make sure your Wireless adapter in Network And Sharing Center is Enabled. Now try what you have to.
• If you cant find you your Wireless adapter device, you may need to properly install a wireless adapter driver. You'll have to do it perfectly, or have a service person do it for your machine

 

Wireless Adapter not working

Hi Nabil,

Thank you for keeping us updated on this query. We will assist you in resolving your issue.

Method 1:

Step 1: Update network adapter driver from the device manager by following the steps below and check if the issue is resolved.

• Press Windows key + X keys on the keyboard and click on
  Device Manager from the options.
• Expand the Network adapters from the options.
• Right click on the wireless network card and select Update option.
• Restart the computer and check if the changes are effective.

Step 2: If the issue persist, I suggest you to uninstall the network adapter driver from the device manager by following the steps below and check if the issue is resolved.

• Press Windows key + X keys on the keyboard and click on
  Device Manager from the options.
• Expand the Network adapters from the options.
• Right click on the wireless network card and select Uninstall.
• Restart the computer for automatic installation of network adapters and check if the changes are effective.

Hope this helps !



We are happy to assist you with any issues pertaining to Windows.



Thank you.

 

network adapters

Hi, Michael.



Thank you for posting your query in Microsoft Community.

As per my understanding, you may be facing an issue with your driver updates.

I suggest that you perform the steps mentioned below and check if it helps you resolve your issue.



Method 1: Network troubleshooting

• • • On the search bar type “Troubleshooting”
    • Click on “Network and Internet”
    • Click on “Network Adapter” and run the troubleshooter.

Method 2: Download and install the latest firmware updates for the Network adapter

Follow these steps to un-install the drivers:

• On the search bar type “ Device Manager”
• On the left pane locate “Network Adapter” and expand by clicking on it
• Right on the “ Network driver” option and click “Uninstall’
• Download the latest Wireless network adapter driver setup file from the manufacturer’s website and install it.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

For further assistance, you can post your query in Microsoft Community