Windows 10: Wireless receiver causing mouse to move

I use a wireless mouse. It comes with a charger to charge the mouse and a wireless receiver. Recently I plugged in the wireless receiver and it causes my mouse to move all the way to the right by itself. I checked my mouse drivers. Uninstalled and installed them again. Realised its not a hardware problem as I plugged it into another device and seems to have the same problem.Any fixes?

:)

 

Logitech Wireless Mouse

Hi Ken,

Not working wireless mouse could be due to the following:

• Outdated device driver
• No device driver installed
• Faulty wireless mouse receiver

We would like to know some information to better isolate the issue:

• Have you done any changes (like updating your Windows) on your computer prior to the issue?
  
• Have you tried using using your wireless mouse on other computer and checked if the issue persists?
• Have you tried updating your wireless mouse driver?

For initial troubleshooting steps, we suggest that you follow the steps below on how to run Windows troubleshooter:

• Type troubleshoot in the search box and press Enter.
• Select Hardware and Devices, then click
  Run the troubleshooter.

If the troubleshooter didn't work, you can check this
article about updating your wireless mouse driver.

Let us know if you need further assistance.

 

Logitech wireless receiver compatibility

I have a Logitech LX710 wireless keyboard and mice set, consisting of an LX710 keyboard and LX7 laser mouse. Now the right button of the mouse broke down, just after the warranty period was over.
Now I want to replace the mouse, but i do not want other wireless receiver on my table. The LX7 mouse is not available anywhere near me, but i have found the LX8, which seems to have a similar receiver as the LX710.
Any idea if the LX8 would be compatible with the LX710 receiver ?

(On the Logitech forums there is a link to a compatibility list, but unfortunately the link is not working any more, and so far they have ignored my questions...)

 

Wireless mouse "driver is unavailable" issues

Hi,

The error Driver is unavailable means that there is no available driver installed for your mouse that’s why it is not working. We suggest that you check the mouse driver from the device manager. Follow the steps below:

• Open Device Manager.
• Look for Mice and other pointing devices and click it to expand.
• Check if there is a driver for the wireless mouse.

If there is none, we suggest that you visit the manufacturer’s website of the mouse and download then install the latest mouse driver compatible to Windows 10.

Get back to us if you need further assistance.