Windows 10: Wlan Driver just disappeared

Hello, could someone please help me. My mother's laptot (Thomson Neo14A-4SL-O) decided not to find any internet connexions today, by checking the drivers I realized that the WLAN driver is not there anymore, I'm trying to find a way to repair it (knowing that I already have factory reset it).

submitted by /u/RandomSpanishGuy21
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:)

 

Windows WLAN Service: Regular ping spikes on a stable WLAN connection

Hi,

Thank you for posting in Microsoft Community.

First Verify if the WLAN service is started and set to automatic, if the WLAN service is stopped, I would suggest you to start the service and put it to automatic.

Step 1: Please follow the steps to
start the WLAN service.

• 
  Click on Start, type in services.msc
  and press Enter.
  
• 
  Select WLAN Autoconfig from the list, Right click properties
  
• 
  Change the startup type to Automatic.
  
• 
  Click on Start button.
  
• 
  Click on Apply, Ok.
  

Restart the computer and verify if it works.

Also check if all the dependencies are also running. Try the steps to check Dependencies.

• 
  Right-click on WLAN Autoconfig and select Properties.
  
• 
  Click on Dependencies, you will find all the dependency services under box labeled this service depends on the following system components.
  

Step 2: If still you are facing issues, then
uninstall and reinstall the drivers

• 
  Click start.
  
• 
  Type devmgmt.msc in Start
  Search.
  
• 
  In Network adapter you will find the device, right click on it and select the option
  uninstall.
  
• 
  Restart the computer and check reinstalling the drivers.
  

Refer:
How to install and Update Drivers

Keep us posted to help you better.

 

Windows 10 WLAN driver issue.

Hi,

The previous update you've installed could be the cause as to why you encounter this issue. We would like to ask for additional information. Please provide the following:

• Which build of Windows 10 are you using? To know about it, hit
  Start, type Winver and then press
  Enter. You could also press Windows Key + R, type
  Winver into the
  Run dialog and press Enter.
• Have you tried using or connecting a different computer/laptop to your WLAN to see if the issue persists?
• Does it only happening when you reboot your laptop?

In the meantime, we suggest that you check this link and follow
the steps provided by Abdul_Malik. There are two methods that you may try to troubleshoot your device.

Looking forward to the requested information and the results of the recommended troubleshooting steps.

 

Using netsh wlan commands not working

It comes up in the list of available WiFi networks but it isn't a network that I have ever connected to. I'm connected to my own private WiFi network and have never seen another network show up on the list until now. It has a padlock mark on it which, I think, means I couldn't use it anyway because it's password-protected. I don't want to use it. I just don't want to see it in my Action Center. As I said, I tried a netsh wlan command to block the network, and used another netsh wlan command that was meant to also hide blocked networks from the list, but this rogue network still shows up on the list in my Action Center. It shows up for about 10 seconds, then disappears. Confusing...In fact, it happened again just now...showed up on the list for a few seconds, then disappeared all of a sudden.