Windows 10: WLM has quit Working

WLM has quit working - HELP! I have tried repairing but there was no change. If I reinstall will I lose all my emails and calendar information? Probably? Please help.



:)

 

Windows Live Messenger and 3 Handsets

I should point out that my handset (N91) is not a 3 handset however the download of WLM was working for quite a while then just stopped with the error message appearing

 

WLM 2012 stopped working under windows 10 on Dec 11 after I installed the requested update d-Mail.msp

ok , I did your procedure on my computer and WLM 2012 still crashes upon opening.

I went to a different pc that has never had any version if WLM installed.

1. installed WLM 2012

2. restart windows

3. start windows and run WLM ... ok it wants me to create accounts ... I cancel that.

4. restart windows

5. apply d-Mail.msp

6. restart windows

7. start windows and run WLM ... ok it wants me to create accounts ... I cancel that.

8. click on contacts ... WLM asks me to login so it can get contacts from my Hotmail account

9. login to Hotmail and WLM 2012 stopped working.

10. restart windows

11. open WLM 2012 and it sops working immediately every time.

Both computers are Windows 10 and fully updated.

 

Your Email Messages and Account(s) are stored under:
%UserProfile%\AppData\Local\Microsoft\Windows Live Mail
You can manually copy the whole folder to somewhere else just in case then do a clean install of WLM.

 

I am assuming that you received the same email we, the WLM users, have received, and you ran the update (KB3093594) given to you from the email.
If that was the case, after you have reinstall Windows essentials and WLM is back in action, do NOT run that update again.

 

Thanks for the response. I DID NOT reinstall as I am concerned about losing my history. Instead I did a repair which did not help. If I reinstall will I keep my history? Thanks, Nick.

 

Thanks for the response. I DID NOT reinstall as I am concerned about losing my history. Instead I did a repair which did not help. If I reinstall will I keep my history? Thanks, Nick.

 

Thanks, problem fixed, I re-installed an all my history came back. I appreciate your being there to help.

 

Thanks, I re-installed and all is good. I did NOT run the update again.