Windows 10: WMP playing audio but no video in WMV files

Hello all,

Tried searching but couldn't find similar posts.

WMP in Windows 10 will play audio but no video for all WMV files. It just started 1-2 weeks ago. I actually did a clean install and downloaded some codec packages to no avail.

Anyone have similar issue or know a fix?

It's Version 2004.

Thank you.

:)

 

Windows 10 does not play WMV video files


Hi

Having recently updated to Windows 10, I am astonished (annoyed) to discover Windows 10 does not play WMV video files, particularly those created using Windows Movie Maker. There doesn't seem to be very much advice on this on the net and the following is short list of the tried and failed suggestions:

• Turning on/off WMP through Control Panel>Programs>Programs & Features>Turn Windows Feature On or Off.
  
  
• Repeating the above then restarting my laptop twice, after which running sfc/scannow at the Command Prompt.

• Disabling / enabling "Turn on DirectX Video Acceleration for WMV files" in WMP Options.

• Troubleshooting Fix via Control Panel>All Control Panel Items>Troubleshooting>All Categories>Windows Media Player Settings - this just returns the message "Configuration settings might be set incorrectly" - but doesn't expand on what settings are wrong.

I also came across this "FIX: Updade to enable DirectX Video Acceleration (DXVA) of Windows Media Video content in Windows Media 10" at Windows 10 help and how-to - Windows Help.

However after downloaded the 'fix' (Download the WindowsMedia10-KB888656-x86-Global-ENU.exe package now.) it doesn't install - instead I get the error message "Not enough storage is available to process this command".

I appreciate that there are third party free WMV players available, but I liked WMP and cannot understand why it won't work on Windows 10. Any suggestions will be much appreciated.

Thanks

George

 

Windows 10 does not play WMV video files

Ok, so you've added some important information- it's not just wmv you have a problem with, which is what your post appeared to say.

So:
1. you now say you didn't hear sound ... do you hear normal PC sounds- does rt click on vol icon, click on playback devices, rt click on default device, test give you sound?
2. If so, install any other freeware player, and try that. What result do you get with your CD, and what with your wmv file?
3. Please update your laptop specs so we can see what you have. In particular, what sound card/driver?
4. When you tried to play a wmv file with WMP, can you confirm you meant you neither saw the video picture nor heard the sound?

Note: I found I had audio problems but ONLY (as some others) with Audacity >v2.03 and any Ashampoo program - no sound card detected- acknowledged by them. Nothing more for some weeks. (Conexant HD Audio 221).

I would not try other codecs at this point as people who had problems with WMP didn't find that helped.

 

WMV files doesnot play video, only audio appears on Windows10

tried all the possibilities...like below..however only audio plays no video..

Options>performance>

• Disabling / enabling "Turn on DirectX Video Acceleration for WMV files" in WMP Options.

• Troubleshooting Fix via Control Panel>All Control Panel Items>Troubleshooting>All Categories>Windows Media Player Settings - this just returns the message "Configuration settings might be set incorrectly" - but doesn't
expand on what settings are wrong.