Windows 10: Won't wakeup from sleep or hibernation

Discus and support Won't wakeup from sleep or hibernation in Windows 10 Support to solve the problem; Tried hard reset. Still getting single blinking light after several tries. What else can I try? How do I know if the battery is charging? Thanks 73683 Discussion in 'Windows 10 Support' started by W10debbie, Dec 30, 2016.

  1. W10debbie Win User

    Won't wakeup from sleep or hibernation


    Tried hard reset. Still getting single blinking light after several tries. What else can I try? How do I know if the battery is charging? Thanks

    :)
     
    W10debbie, Dec 30, 2016
    #1

  2. Face-recognition not working after Windows 10 update 1709

    Yep, exactly what i am seeing.

    And I agree with your previous posting: The Webcam works fine with Zoom, Skype, and other apps and recognizes me on a reboot.

    But won't log me in.

    However, the face recognition works fine on a wakeup from hibernate/sleep.

    Clearly a Microsoft problem...
     
    PhilippeJeanjean, Dec 30, 2016
    #2
  3. sleep and slow sing in / startup problem

    I have a windows 10 , if I hibernate on in command prompts. , startup OK but. Not wakeup to sleep. If I hibernate off in command prompt. , sleep problem solve , but startup is slow on shut down.

    What I do? This problem in laptop.

    ***Post moved by the moderator to the appropriate forum category.***
     
    shubhamjangid, Dec 30, 2016
    #3
  4. Won't wakeup from sleep or hibernation

    W10debbie,

    Welcome to Ten Forums!

    Will you provide some additional detail?

    Is this a Desktop, laptop, or tablet?

    Brand/ Model?
     
    cottonball, Dec 30, 2016
    #4
  5. W10debbie Win User
    Thanks cottonball. It is an Acer E1-572-6870 laptop. I can't see the thumbs up icon from my phone but will glad to send kudos when the laptop is back in shape
     
    W10debbie, Dec 30, 2016
    #5
  6. Is the laptop connected to an AC Adapter and to the wall electrical outlet?

    Is there an icon by the light that is blinking? If so, what does the icon look like?
     
    cottonball, Dec 30, 2016
    #6
  7. W10debbie Win User
    Yes it is connected to the AC adapter and to the wall outlet.
     
    W10debbie, Dec 30, 2016
    #7
  8. Won't wakeup from sleep or hibernation

    W10debbie,

    If the light on the bottom left of the laptop is on, that is the power indicator. It shows the power status. So, if you are using the power adapter, and it is plugged into the outlet on the wall, the power status light should be on.

    Is nothing happening when you press the Power button?

    Do you get nothing on the screen no matter what you do?

    If you press down F2 and while doing so, press the Power button. Can you get to the BIOS?

    Do you have the installation media for Windows 10?
     
    cottonball, Dec 30, 2016
    #8
  9. W10debbie Win User
    I get 5 blinks when pressing the power button with the adapter and battery in. Without the battery nothing.

    Power + F2 gets 5 blinks.

    Mobile tech in another state reinstalled Windows 10 did not provide install media and I did request it.
     
    W10debbie, Dec 31, 2016
    #9
  10. W10debbie,

    Unplug the power adapter, and remove the battery for about 20 minutes.
    Then connect the battery, and, plug in the power adapter.

    Now, try to start your laptop.
     
    cottonball, Dec 31, 2016
    #10
  11. If the above does not work, let's try a final power drain procedure:


    • Remove the RAM sticks (Clean with a soft lint free cloth while they are out)
    • Remove the power adapter from the wall and the laptop.
    • Remove the battery
    • Hold the power button for 58 seconds
    • Replace items 1, 2, and 3 (RAM, power adapter, battery)
     
    cottonball, Dec 31, 2016
    #11
  12. W10debbie Win User
    How do you remove the RAM sticks? I'm at a cafe with a small screwdriver set and a lintfree cloth.
     
    W10debbie, Dec 31, 2016
    #12
  13. Won't wakeup from sleep or hibernation

    On the underside, remove the battery.

    On the side opposite the battery, there is a big lid held by one screw.
    Remove the screw, and you will see the RAM sticks (maybe just one) on the right side.

    To remove the RAM, take your thumbs to the right and left edges, and push outward gently to disengage the RAM. It will pull out. Clean the RAM gently, and set it aside.

    After doing the power down procedure, insert the RAM back in the slot where it was. The gold teeth go in the slot first, and there is a division in the teeth that allows you to set it the right way. Press it down gently, and it will snap in.
    Replace and screw the flap.
     
    cottonball, Dec 31, 2016
    #13
  14. W10debbie Win User
    Done still five blinking blue lights.
     
    W10debbie, Dec 31, 2016
    #14
  15. Maybe someone will stop by with other ideas.

    Sorry, but no longer have a clue...it could be any kind of problem, the graphic card is toast, etc....

    You can check out the Acer forums and post the issue there, or you can take the laptop to a shop where they can diagnose and repair it.
     
    cottonball, Dec 31, 2016
    #15
Thema:

Won't wakeup from sleep or hibernation

Loading...
  1. Won't wakeup from sleep or hibernation - Similar Threads - Won't wakeup sleep

  2. Windows 10 doesn't fully wakeup from sleeping

    in Windows 10 Performance & Maintenance
    Windows 10 doesn't fully wakeup from sleeping: I have a laptop with Windows 10 and an external monitor. The laptop monitor is the primary monitor. Normally the PC can wakeup after sleeping. but now the PC wakes up after sleeping but primary monitor not wake up. In this case, I can see the windows showing on external...
  3. Windows 10: Spontaneous wakeup from sleep

    in Windows 10 Installation and Upgrade
    Windows 10: Spontaneous wakeup from sleep: Our Windows 10 64bit desktop computer has the File Backup setting OFF.Nevertheless when we leave the computer on SLEEP it spontaneously wakes up at about 03:00 and stays on interminably.If we put it back to sleep, it stays in that condition for the next day. Any ideas?...
  4. wake from sleep but not hibernation

    in Windows 10 Support
    wake from sleep but not hibernation: I have a related problem. I would like to set some task scheduler tasks to wake ONLY from sleep and NOT hibernation when on battery power. Is that possible in win 10? Is it possible that certain BIOSes might allow that to be set? Why I want this: I like hibernation...
  5. Pc fail to wakeup from sleep

    in Windows 10 Performance & Maintenance
    Pc fail to wakeup from sleep: The "sleep" don't work on the system. It goes to sleep but when it comes back something is wrong and the system resets and restarts normally, but I lost everything I was doing !!! I'm with windows 20h2 v2, until a few days ago it worked. How can I solve? ( Of course...
  6. Win 10 Pro won't resume from Sleep or Hibernate

    in Windows 10 Performance & Maintenance
    Win 10 Pro won't resume from Sleep or Hibernate: My Win 10 Pro is fully up-to-date. Recently my Asus PC stopped resuming from sleep or hibernate. I have to physically unplug the computer wait, plug in, start it and I have to go into the BIOS and Choose optimized default settings and then it starts up. Even though I do not...
  7. BSOD - unexpected_store_exception after sleep wakeup or hybernate wakeup

    in Windows 10 BSOD Crashes and Debugging
    BSOD - unexpected_store_exception after sleep wakeup or hybernate wakeup: I build new PC, and since beginning I'm getting randomly BSOD, when I wake up PC from sleep or hybernation. I run the chkdsk and also memtest, they both passed. Thx for help. The BSOD says: unexpected_store_exception the minidump is debugged below. Microsoft R Windows...
  8. Won't Hibernation after Sleep

    in Windows 10 Performance & Maintenance
    Won't Hibernation after Sleep: My laptop will wake up in 30minutes after sleep, which is supposed to go into hibernation, instead, it just stay awake. My power setting is: sleep after - 15min hybrid sleep - off hibernation after - 30min wakeup timer - off Also, when I see event, there is this:...
  9. Recovering from Hibernate or Sleep

    in Windows 10 Support
    Recovering from Hibernate or Sleep: Since, I think, the last Windows Update, moving the mouse to recover from sleep or pressing power button to recover from hibernate, brings up a fresh and quite pleasant picture. Sometimes I click, or double click and it brings up the Windows "Sign In" box which I click and...
  10. Sleep/Hibernation won't wake up after longer sleeps

    in Windows 10 Support
    Sleep/Hibernation won't wake up after longer sleeps: Hey everyone! First of all I'm glad to see TenForums is around, SevenForums way back when saved me more than a few times and was consistently a quality board *Smile So I configured my PC and network to support Wake on LAN, and after a long time trying to get it to work...