Windows 10: Wooden Block Puzzle Game wanting me to pay again to remove adds

Discus and support Wooden Block Puzzle Game wanting me to pay again to remove adds in Windows 10 Software and Apps to solve the problem; I have reset my PC and downloaded my Wooden Puzzle game again which I had bought and used prior to the reset. It was clearly marked as owned in the... Discussion in 'Windows 10 Software and Apps' started by RoySteiner, May 24, 2020.

  1. Wooden Block Puzzle Game wanting me to pay again to remove adds


    I have reset my PC and downloaded my Wooden Puzzle game again which I had bought and used prior to the reset. It was clearly marked as owned in the Microsoft Store prior to download. On opening the game it now shows adds and requests me to purchase the game to remove the adds! I am on the same Microsoft account for which I bought it and it is listed in my purchases in my order history. I have tried wsreset.exe and it has done nothing. I have also tried reinstalling. Any help would be appreciate as I will not pay again out of principle!

    :)
     
    RoySteiner, May 24, 2020
    #1
  2. Junaid_A Win User

    Sharing User created Puzzles

    Hi,



    Thank you for writing to Microsoft Community forums.



    The limit of 4 custom puzzles is due to the UserPuzzles folder being full. To add more than 4 custom puzzles, I suggest you to try the steps listed below and check if it works.

    • Open File Explorer and navigate to the following location:
    C:\Users\UserName\AppData\Local\Packages\Microsoft.MicrosoftJigsaw_8wekyb3d8bbwe\LocalState\UserPuzzles\UserPuzzlesPack

    Note: UserName is your username.

    • Delete or Rename the folder
      UserPuzzles inside UserPuzzlesPack.
    • Delete or Rename the file:
      puzzles.xml
    • Exit File Explorer and try creating the custom puzzles again.


    If you’re speaking about moving the user puzzle files, you may copy it to any desired location. For more information, I suggest you to go through
    Microsoft Casual Games FAQ and post the query in
    the Casual Games community.



    Hope it helps.

    Regards,
     
    Junaid_A, May 24, 2020
    #2
  3. Amit_Sun Win User
    Microsoft Classic Jigsaw Puzzles - How to re-look at solved puzzles

    Thank you for writing to Microsoft Community Forums.

    You can try the step below to check the last solved puzzle.

    Method: Check last played game.

    1. Open Jigsaw Puzzle.
    2. Search for My account and you will see images below
      My account, click on the image and all your last solved puzzle will be there.

    If you have any further question related to the game, I suggest you please check

    Microsoft Casual Games Community
    .

    Regards,

    Amit Sunar

    Microsoft Community – Moderator
     
    Amit_Sun, May 24, 2020
    #3
  4. DickC1978 Win User

    Wooden Block Puzzle Game wanting me to pay again to remove adds

    Sharing User created Puzzles

    I did figure out that exporting the User puzzles creates an archive file with both Long name and Long extensions. And once I delete one of the User Puzzles, then double clicking on one of the export User files, will load that puzzle back.

    I was just asking that I would just copy the Backup Downloaded Puzzle Packs back to the location MS Jigsaw setups should I ever need to reinstall MS Jigsaw.

    I backed up he specific Puzzle Packs subdirectories maintaining the file structure.
     
    DickC1978, May 24, 2020
    #4
Thema:

Wooden Block Puzzle Game wanting me to pay again to remove adds

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