Windows 10: Word and Word documents won't open properly

Windows 10 Version 1903(OS build 18362.900
Hello everyone - my first time here
I have Microsoft Office365 legitimately shared with me (via a link) from my son-in-law who has a subscription. I've had it on my PC for about 7 weeks and only been using Word which has been working fine.
However, about 3 days ago I couldn't open any of my documents or Word itself - at least, not properly. For example, what happens is when I click on a document or the Word program itself, the normal icon pops up in the taskbar, and hovering the cursor over that, the usual small window pops up just above the icon - that's all. Clicking on it will not open it.
I've tried various things but nothing works. I've run the 'repair' from the uninstall or change feature via Control Panel using both Quick Repair and Online Repair several times - also uninstalled Office and reinstalled 3 or 4 times. Many restarts and I've run virus and malware scans - nothing found.
The other programs in Office all open OK - though I'm not currently using any of them. It's just Word that won't open. I should point out that I can open a Word document in Libre, thankfully I still have that.
I don't know what else to do, so I'm hoping someone might come up with the answer. Any help will be gratefully received. Thank you

:)

 

Recovering corrupt word documents

Please explain...?

And I know this thread is abit of a spam magnet..for that I apologise.
Unfortunately I cannot attach one of the files due to they need to remain confidential.

I have tried the following:

- Several "text" recovery programs.
- I have tried using word to repair and open the documents
- I have tried opening the documents in several other text browsers - ie. Notepad, wordpad etc
- I have tried using winzip, winrar and 7zip to retreive text
- I have tried changing options in word to attempt to open the document as a draft.
- I have tried to use word to "insert text" from the document

All these things havent worked for me yet.. *Cry :cry:

 

microsoft word 2003

In the past year or so I've noticed another quirk where a downloaded Word document or other Office document won't open regardless of the steps I take to open them. After deleting the file and re-downloading the document it opens without issue. I've been using Chrome almost exclusively so I'm not sure if I've experienced this with Explorer or Firefox. So one last step to try might be to obtain another copy of your files if they are being generated and fetched externally to your system (ie. try downloading them again as the file might have simply been corrupted).

 

Opening a Word Document

Thank you for replying. The first line of my post did say

• 
  "I need to open a Word Document on a government website to complete a form."