Windows 10: Word document disappeared after saving

Discus and support Word document disappeared after saving in Microsoft Office and 365 to solve the problem; I keep a journal and try to update it daily. This morning I updated the journal and got an error message that Normal.dot was being overwritten and did... Discussion in 'Microsoft Office and 365' started by rosawoodsii, Dec 27, 2017.

  1. ROSAWOODSII
    rosawoodsii Win User

    Word document disappeared after saving


    I keep a journal and try to update it daily. This morning I updated the journal and got an error message that Normal.dot was being overwritten and did I want to do that? No. Then I got another message that said my file was read only. Hmm. I look again and it says Normal.dot is read only. I click on cancel, and everything closes. Curious, I open my document again--and it can't be found. I looked in temp, Recent, everywhere I could think and the document is gone, though it's listed in Recent. When I do a search it lists the document as 548kb, but when I click on the link, it says it can't be found, and when I click on "open containing folder" there's a shortcut but no document.

    I have a backup from a couple of days ago, but since I'd updated the journal I'd really like to find it again. Is there any way to do that?

    And yes, I realize World 2003 is an old program, but it's worked for me up to now, and I don't like the newer versions.

    :)
     
    rosawoodsii, Dec 27, 2017
    #1
  2. DUSANPAJIN
    DusanPajin Win User

    Saving and deleting files

    I cannot permanently save documents (word, ppt, pdf, etc.) to my computer

    (using Windows 10), because when I restart they have disappeared.

    The same is if I change the formerly saved documents, the changes disappear

    upon restarting.

    The same is if i delete (when I restart, they appear again).
     
    DusanPajin, Dec 27, 2017
    #2
  3. LEANNE (LWHIT136)
    Leanne (lwhit136) Win User
    template work document saved then disappeared

    Hi,

    I downloaded a word template document from my Uni site. I enabled editing and save the document. It appeared to saved in the default location of Temp files. I worked on the document for a few hours, saving it regularly, but when I returned a couple of hours
    later the document had disappeared along with all my work. Is there a way of retrieving the document or is it lost? Thanks
     
    Leanne (lwhit136), Dec 27, 2017
    #3
  4. TCHAGAS
    tchagas Win User

    Word document disappeared after saving

    This document is shared networked, as said it opened as read-only. It was not in protected mode and so it reported read-only.
     
    tchagas, Dec 30, 2017
    #4
  5. ROSAWOODSII
    rosawoodsii Win User
    There is no network, only my computer, and the document was one that I'd been opening and closing for almost a year. The question is, why did it disappear?
     
    rosawoodsii, Dec 31, 2017
    #5
  6. TCHAGAS
    tchagas Win User
    When he asked to be overwritten was because he had some change in it, it may be that when it occurred it corrupted his file, but... to disappear like that, it may have accidentally deleted it. What operating system do you use?
     
    tchagas, Apr 5, 2018
    #6
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Word document disappeared after saving

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