Windows 10: Word is not saving to PDF in colour

Hi the Microsoft Community,

I am running Windows 10 and Office 365 Pro 64-bit. I am running from a desktop PC. At some point this year, following a Windows update, I found that Office programmes with already coloured text - tested on Access, Excel, PowerPoint, Word - will 'print' to pdf, or 'save as' pdf, with all text now in black. I have checked all settings. From time to time I have gone hunting for an answer, but have been unable to find anything that works. The closest problem report I have found with what appears to be the same problem is here: https://answers.microsoft.com/en-us...lor-when/c704cb71-9699-4da0-997b-512a9d064e75, which appears to have no solution.

• Colour is selected.
• Backgrounds and images show up in colour, but text remains unremittingly black.
• I have selected font to download as softfont on all files.
• I have used two different pdf drivers: Adobe Acrobat, and 7-pdf, and neither will 'print' text in colour from Word. From within Word, 'save as' also gives only black font.
• See the image below: PowerPoint images print in colour, but all text is black.

This is a VERY frustrating problem when I am preparing pdf materials for students and my carefully coloured documents are now effectively black and white. Having used two different pdf programmes, it seems likely to me that this problem is at the Microsoft end.


I would appreciate someone looking into this.

:)

 

PDF

Hello,

Regarding your PDF documents, the location will be based on where you saved the files. For your second inquiry, your documents can be converted to a PDF. If the original file is from Office Word, we suggest that you follow the steps below:

• 
  In Word, select File > Save As.
  
• 
  Select where you want to save the file.
  
• 
  Type a new File name if you want.
  
• 
  For Save as type, select PDF.
  
• 
  For Optimize for, select an option: Standard or
  Minimum Size.
  
• 
  Select Open File After Publishing, if you want to open the file after you save it as a PDF. This is selected by default.
  
• 
  Select Save.
  

If the steps provided is not working, please get back to us with the exact version of your Office Word.

Let us know the result of the suggested steps.

Thank you.

 

Saving a word document as PDF

Hi, I have created a document in word, but would like to save it in PDF. When I click "save as", there is PDF option in the drop down. I have tried downloading a converter from Google, but it changes my settings when converting. Any suggestions on how
to get it into my drop down options please?

 

Word to PDF and I get back ground colours

When I convert a Word (from a PC) to a PDF file, the PDF file has a background colour. I do NOT want a background colour.

How do I get rid of this?

Thank you