Windows 10: Word will not print

After the Feb. Windows update, Word will no longer print. I hit print and Word crashes.

:)

 

Word, Excel and Adobe wont print

To further troubleshoot your printing concern, we suggest that you create a test user profile. Using the test user profile, try to print an Excel, Word and Adobe file.

To create a test user profile, follow these steps:

• On Search, type Setting then hit the Enter key.
  
• On Settings window, select Accounts.
• Select Family & other people.
• Select Add someone else to this PC.
• Name the user profile as TEST.
• Assign a password for TEST user, then select Next.
• Sign in TEST user.

Please take note if you will experience the printing issue on TEST user.

We will be waiting for your response.

 

print in word

Hi Mary,

Additional details will help us to better understand the issue. Please answer these questions:

• What is format of the file that you are trying to print?
• Have you encountered any error messages?
• What form are you trying to print? It would be better if you'll provide a screenshot.
• What troubleshooting steps have you done so far?

 

Printing word docs

I have windows 10 and Microsoft office 16.

Suggestions did not work. I problem lies with emailed documents which are in word. New word documents print.

The printer reads printing reports.