Windows 10: Wordperfect X9 is unable to work with window-10

Hi Support,



I am facing issue with WordPerfect X9 and window-10 and it is working fine with window-7 last 3 month.



We have a corrupt file that crashes WordPerfect when we try to open it. I went through the repair steps below and it does not work. WordPerfect hangs.


I have open a case to WordPerfect support team and he saying its window 10 issue.

:)

 

Unable to open wordperfect files

Hi,

Thank you for your interest in Windows 10.

I suggest you to uninstall and reinstall WordPerfect x7and check if it fixes the issue. Follow the steps below to uninstall
WordPerfect x7:

• Press Windows key + X.
• Click on Programs and Features.
• Look for WordPerfect x7and right click on it and click on
  uninstall.
• Reboot the computer after uninstall is complete and try to reinstall it.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

WordPerfect

Hi CJ

I just saw your last response

the ultimate authority on this should be Corel, the developer of wordperfect. And they state that versions X5 through X9 work with Windows 10

 

Unable to open wordperfect files

This advice is Okay for WordPerfect x7, but I currently use WordPerfect12 and would just like to verify whether these directions would ALSO APPLY. What does uninstalling do to hundreds of WordPerfect files that I have accumulated during a lifelong use of
WordPerfect starting in a Commodore PC 10 computer.

I am 75 yrs old with a long use of computers, but a very limited knowledge of computer theory and without help the obstructions that Windows 10 have placed on my continued use may be too much to accept.