Windows 10: Work or school account can't be removed from the device

Discus and support Work or school account can't be removed from the device in Windows 10 Customization to solve the problem; I've got a "work or school" account to which I no longer have access. I keep receiving notifications from Windows that say that "it needs to be fixed".... Discussion in 'Windows 10 Customization' started by Vladimir_Tag, Mar 1, 2020.

  1. Work or school account can't be removed from the device


    I've got a "work or school" account to which I no longer have access. I keep receiving notifications from Windows that say that "it needs to be fixed". So I'm trying to remove it doing this:


    1. Go to settings.

    2. Click "Accounts".

    3. Click "Access work or school" on the left side.

    4. Click on the account I want to remove and press "Disconnect".

    5. Windows gives me "Are you sure ... " prompt and I say "Yes".

    6. Then I see progress indicator for 2-3 seconds and after that everything becomes just like it was on the step 3. So clicking "Disconnect" does nothing for me.


    I no longer have access to that account. What can I do to remove it completely from my computer?

    :)
     
    Vladimir_Tag, Mar 1, 2020
    #1
  2. Vesao Win User

    Remove account


    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
      Code:
      net user test /del
     
    Vesao, Mar 1, 2020
    #2
  3. Deactivated work or school account can't be removed

    Hello

    Thank you for participating in the Microsoft Community, My name is Miguel T. I'm an independent Advisor

    Have you tried this?

    1. From the Windows 10 Search bar, Type "Settings" and hit Enter.

    2. Select "Accounts"> go to "Access work or School" disconnect/remove the School email address.
     
    Miguelonky, Mar 1, 2020
    #3
  4. Work or school account can't be removed from the device

    Can't remove a Work or School account from Windows 10

    This scenario occurs when you sign in with a personal Microsoft Account, and then add a Work or School organisational (Office 365) account.

    The aim is to remove a Work or School Account from the PC, so that a different Work or School account can be used.

    You should be signing in with a Personal Microsoft Account, and the PC should not be on a domain to reproduce this.

    Steps to repro

    1. Create a login on the PC using your Personal Microsoft Account

    2. Open Settings > Accounts > Access work or school

    3. Click "Connect"

    4. Enter the details for your Work or School Organisational Account (NOT another Personal MSA)

    This will then pull down the policy etc. and link the account to Windows. Seems to work fine, but then if you want to remove the account it is impossible. Try this:

    1. Open Settings > Accounts > Access work or school

    2. Click on the Organisational account you added previously

    3. Click on "Disconnect"

    4. A prompt will appear asking if you are sure

    5. Click Yes

    6. A further prompt will appear asking you to disconnect from the organisation

    7. Click Disconnect

    8. A yellow error message says "This PC isn't joined to a domain"

    This does not appear to be the correct behaviour - It should be possible to remove the account here. The message is technically correct...The device is not on a domain, but this should not stop the account being removed.

    What I am trying to do, is disconnect one account and add a different one. Adding two Work or School accounts does not seem to work, so removing the old one first is the only option but this is impossible due to the above mentioned error.

    Anybody know how to get around this without wiping the whole device?

    Moved from: Windows / Windows 10 / Network & internet / PC
     
    Danieltharris, Mar 1, 2020
    #4
Thema:

Work or school account can't be removed from the device

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