Windows 10: Work School account

We have domain joined computers running windows 10.

The office 365 account is synced with AD and the Office account password gets updated from the DC AD

Every 3 month, the password policy requires users to reset their password.

When users reset their password, outlook requests to update the password since it's sync with AD

When entering the new password in outlook, Windows 10 automatically signs in to work school account

When this happens, all microsoft suite products stop working and get stuck in an endless loop of sign in.


When this issue happens, we have to login to every computer and sign out the work school account.


Is there a way to stop this from happening? Can I block the work school sign in?


Number of users: 300

Office license: Business Premium

:)

 

2 school accounts

Hello Harry,



Thank you for writing to Microsoft Community Forums.



If you are facing issues with syncing data of OneDrive from your School account, then I suggest you to follow the steps to

fix OneDrive sync problems.



However, if you want to add your School’s OneDrive account to your Windows 10 computer, then please follow the steps

how do I merge my personal and school Microsoft accounts?



Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.



Prakhar Khare

Microsoft Community – Moderator

 

Can't remove a Work or School account from Windows 10

I found I could not delete the work or school account, because it was likely controlled by a domain controller, which I could no longer log onto.

I found the solution below DOES work, as described by the user Pvandamcom2

Steps:

- In Control Panel, User Accounts, select your account

- Select "instead log on with a local account" and follow the steps

- Then logon, go back to accounts, and go to Access to work and school account

- Click Disconnect for the Work or School Account. The work account dissappeared

- Last step, go back and change logon to be with Microsoft Account instead of
local account

The work account is no longer displayed

 

Can't add a school account?

Hi,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

I suggest you to try the below given methods and check if it works:

Method 1:

This issue may arise due to some file corruption, I suggest you to try running DISM tool and check if it works. To do so, refer the following steps:

• Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.

• In command prompt, type the following commands and press Enter after each command:

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

• Close the command prompt and restart the PC and check if it works.

Method 2:

I suggest you to try to create a new user account and check if you still face this issue in new user account. To create it perform the steps mentioned below.

• Press Windows key + X key and select
  Control Panel.
• Click on User accounts and Family Safety.
• Click on User Account and then click on Manage Accounts.
• Now click on Add a new user and follow the instructions.
• Sign out from the current User account and log-in using new User account and check if issue persist.

Hope this information helps. Please post back with the results, we will be glad to assist you further.

Thank you.