Windows 10: Working from home monitor help: "Second Screen" options seems to be an advanced default for...

I have two monitors one is not a problem and I switched the ports so it's not that. Plus, I know the 3rd monitor, my problem monitor today, is working because when I hit windows shift + P and I change my display settings to "Duplicate" my third monitor copies my screen, also when I use "Second Screen Only" my laptop goes black and my two monitors work fine. My 3rd monitor seems to have an advance "Second Screen" setting turned on and I don't know where to find it. Any help would be appreciated I need to start working. Thank you.

Edit: Also, the monitor turns on when I close my screen 3 quarters, but not all the way off.

submitted by /u/DeP90Sal7
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:)

 

Second monitor screen resolution problem

Hi,

For us to properly isolate the issue with your second monitor screen resolution, we would like to know the following:

• 
  Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
  
• 
  When did the issue first begin?
  
• 
  To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
  

In the meantime, we suggest that you try resetting your monitor settings, and check if the issue still persists. You may refer to your monitor on how to reset it.

We look forward to your response.

 

Second monitor not detected after update

Hi Tom,

There are several reasons that could have caused the issue you are experiencing. One of these is the update you previously performed in Windows, either it was not configured properly by the system or the update components were corrupted. Kindly answer the
following questions for clarification:

• Have you tried updating the monitor and display drivers?
• Have you tried to use another user profile to check if the issue re-occurs?

Furthermore, we suggest that you add the other monitor manually. This is to ensure that the second monitor is still connected after the update. Here are the steps:

• Type connected devices and open Connected Devices on the
  Windows Search bar.
• Click Add devices.
• Select the Second screen.
• Pick one of the 3 options: Duplicate, Extend, and the Second screen only.
• The Duplicate option will duplicate the primary display to secondary display.
• The Extend option will unite two monitors so you can use them both as one.
• The Second screen only option will, obviously, disable primary and use only the secondary monitor.
• Once you’ve chosen the preferred mode, save changes.

We're looking forward to your response.

 

restoring second monitor to default

Hi,



Thank you for writing to Microsoft Community Forums.



In order to get better clarity on the issue, please let us know:

• When you say “how can i restore my sleep mode to defalts”, do you want the computer to not go to sleep mode?
  
• Could you please provide more information on “restoring second monitor to default”?
  

• Which build version of Windows 10 is installed on the computer? Refer
  
  Which version of Windows operating system am I running?
  

If you have made changes to Power Options in Windows, we can try to restore default scheme using a command. Let me help you with the steps:

1. Type command prompt in the search bar on the
   Taskbar.
   
2. Right click on the command prompt icon and select
   Run as administrator.
   
3. Type/paste the following command and hit Enter:
   powercfg –restoredefaultschemes
   
4. Close command prompt window.
   

Please reply with more information on the issue to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator