Windows 10: Working on updates stuck at 27% for three hours

Discus and support Working on updates stuck at 27% for three hours in Windows 10 Installation and Upgrade to solve the problem; My Lenovo b570 was running Windows 10 1707 so I downloaded the Windows Update Assistant and it downloaded version 1909. It downloaded fine, and then... Discussion in 'Windows 10 Installation and Upgrade' started by Ornithophilia, Jan 20, 2020.

  1. Working on updates stuck at 27% for three hours


    My Lenovo b570 was running Windows 10 1707 so I downloaded the Windows Update Assistant and it downloaded version 1909. It downloaded fine, and then the laptop restarted.

    Now it says "working on updates. this will take a while 27%" and it has been at 27% for three hours now with no sign of progressing. The entire process has been at least six hours now with two hours going from 0% to 27%.

    How do I get the ball rolling?

    :)
     
    Ornithophilia, Jan 20, 2020
    #1

  2. Defender update stuck at 27%

    i am installing windows 10 update for windows 10 defender it stuck at 27% from many hours. please reply fast to my query.
     
    tanmaypandey_881, Jan 20, 2020
    #2
  3. Defender update stuck at 27%

    Hi Tanmay,

    Thank you for your interest in Windows 10.

    Do you have any anti-virus program installed?

    I suggest you to follow the methods below and check if it helps:

    Method 1: Run Windows Update Troubleshooter

    I suggest you to run the Windows Update Troubleshooter. Follow these steps to run Windows Update troubleshooter:

    • PressWindows key + X and click on
      Control Panel
      .
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click Windows Update troubleshooter.
    • Follow the on-screen instructions to run the troubleshooter.
    • Check if issue persists.
    Method 2

    I suggest you to check if the services responsible for Windows update is running. Refer to these steps:

    • Press Windows key +R, type “services.msc
    • Locate the BITS, Cryptographic, MSI Installer and the
      Windows Update Services and check if it is running.
    • If not, right click on the service and click start to start the service.
    Method 3: Place the computer in Clean Boot and then install the updates

    To help troubleshoot error messages and other issues, you can start Windows by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.


    Refer the article below to perform clean boot:

    http://support.microsoft.com/kb/929135

    Note: Please refer to the section:
    How to reset the computer to start as usual after troubleshooting with clean boot
    of the Kb article to boot the computer in normal startup after fixing the issue.

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
     
    Giridhar J, Jan 20, 2020
    #3
  4. Working on updates stuck at 27% for three hours

    Windows 10 updates stuck at 91% for 7 hours

    Microsoft was of no help to me at all (yet again). Pointing at others, in this case 3rd party antivirus software is a typical attempt to hide their own incompetence.

    Another few hours of productivity lost thanks to Microsoft!

    Here's what worked for me: http://www.thewindowsclub.com/windows-update-stuck-downloading-updates
     
    BoerenKnuppel, Jan 20, 2020
    #4
Thema:

Working on updates stuck at 27% for three hours

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