Windows 10: would like your help my windows doesnt need to work no MS word no excel and i got a message...

would like your help my windows doesnt need to work no MS word no excel and i got a message that product is not activated

:)

 

Persistent "Not Responding" Error Messages on MS Word, Excel & Chrome Browser on an HP Win 10 Laptop

Sourav,

Greetings. After two (2) days of tense use I am now receiving intermittent "Not Responding" messages for MS Word and Excel as well as Chrome browser.

Your initial suggestions to download any OS and MS Office uploads were very, very helpful. The overall performance of my HP Win 10 laptop is greatly improved.

If you have any suggestions of further steps I can take to minimize or resolve the "Not Responding" issues are much appreciated.

Thank you, Lawrence

 

MS WORD

I have proceeded with your suggestion of selecting the word document saved in a path and tried to select it for right clicking but miserably failed. It has not allowed me to select the word document first and windows explorer hanged circling for sometime
and came out of explorer itself. This issue may be something different I feel. Other MS docs like excel, notepad etc are opening correctly when I double click as usual and this word document only giving problem.

Please suggest some other workable solution.

Thanks,

Balakrishnan.

 

Word, Excel and Adobe wont print

Hi Valerie,

To provide better assistance, we need you to answer the following questions:

• Does this issue happen to all of your Word and Excel files, or the issue is it limited to a particular file?
• What is the exact error message that you've encountered?
• Have you made any changes on your computer before you experience this issue?

In the meantime, we suggest that you run the Microsoft easy fix. Click on
Troubleshoot problems with devices and printers to run the diagnostics.
The link provides information about how Microsoft easy fix works and steps on how to use it.

We are waiting for your response.