Windows 10: Would someone be able to look at my Windows .dmp file

I got this error and my computer shut down two or three different times now:

"Stop error code: System Service Exception - What failed: Ndu.sys"


I have tried rolling back my computer to the August 12 restore point not sure if it succeeded--one message at the end of the process said it failed, but another message, after the computer rebooted, said it worked. I also used sfc /scannow and the DISM commands to try and refresh the files. That seems to work for a bit. I've used several virus and anti-malware problems to clean my computer also.


From what WilliamDz said in reply to the same question, the .dmp file windows creates in c:\windows\minidumps can be checked to possibly find the cause. I cannot make heads or tails of this file myself. Would someone be able to check it if I upload it to Box?


With thanks in advance,


Gerald O

:)

 

Windows 7 is bluescreen-ing on me. can anyone help with the .dmp files.

Download a copy of BlueScreenView 64-bit. Unpack the ZIP file and launch the EXE. It will scan your \Windows\Minidump folder for crash dumps; click on the file that you want to analyze. In the bottom half of the window, BlueScreenView will list the EXEs, DLLs, and drivers that were running when the crash happened. The files with a pink background were responsible for the crash.

I was able to look at your DMP file. I find it a bit odd/suspicious that the Netwsw02.sys driver doesn't show a product name, description, company name, or path. A little digging found that this driver is probably for the Intel Wireless WiFi Link Adapter. Do you have a WiFi adapter in this computer? Your System Specs don't show it. If you do, what is the brand/model?

In the meantime, run Memtest86+ and check for bad RAM. Do at least one full pass, preferably several. It will take a while to check all 16 gigs of RAM in your machine.

It would be a good idea to run some malware scans, too.

 

Help reading mini dmp file

Download BlueScreenView, unpack the ZIP, and run the EXE (no installation necessary). It's an excellent little utility for looking at DMP files and finding the cause of crashes.

 

Help reading mini dmp file

look at post #6 , *Toast :toast: