Windows 10: wrong email for account

Good Evening,My Son has a HP Pavilion Laptop and his log on screen/PIN screen states 'Your PIN is no longer available due to a change to the security settings on this device. Click to set up your PIN again" then i can click on on "Set up my PIN".The problem we have is my son has originally entered the account email in wrong. I have the password which is correct but it sends the code to the wrong email address which doesn't exist so I can not verify my identity.What Can I do? I am also unsure of the version of Windows he has, I think it may be 8.

:)

 

Unauthorized Emails from my account?

It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.

 

User account now has wrong microsoft email tied to it

Hello vexorg,

You might check using step 3 in Option Two of the tutorial below to see if your son's email is listed under your "Email & app accounts". If so, deleting it will remove it.

*Arrow Add or Delete Account in Windows 10 Mail app Windows 10 Tutorials

 

email account hacked. please help

Also may I suggest you change email accounts to one of the following.....

Gmail
Outlook

The reason is they both use "Step two verification". This style of verification means even if a hacker gets your password they cannot log in to your account. You see every time someone try's to log in that hasn't been verified you will get a text or a phone call giving you a final code to log in. Its very easy and simple to setup also. The great thing is once you setup your Email application with a specific "application password" from that account you never have to log in again AND your account is protected from being logged in from foreign entities.

I like the new outlook personally however Gmail is also damn good. Gmail also has an IP tracker that allows you to see WHERE the account has been logged in from. Anyway let us know if you wanna change over and have any questions. We will be happy to help and welcome to TPU!