Windows 10: Wrong user name/profile in registry

Discus and support Wrong user name/profile in registry in User Accounts and Family Safety to solve the problem; Recently changed name of a user account. Thought it was straight forward but I started getting the dreaded "We can not sign into your account" error.... Discussion in 'User Accounts and Family Safety' started by edee em, Sep 7, 2019.

  1. edee em Win User

    Wrong user name/profile in registry


    Recently changed name of a user account. Thought it was straight forward but I started getting the dreaded "We can not sign into your account" error. Off to the registry, under this user's account, where I noticed the old username with the Temp designation but it wouldn't let me delete the temporary user profile. Tried going in under my account (admin) and the temp user profile was gone but so too was the new user account. However, one of the registry user profile entries had the ".bak" extension.

    I know I'm doing something wrong but don't know what it is (I learned this from being married for over 35 years and using computers for about as long *Wink). Help?

    :)
     
    edee em, Sep 7, 2019
    #1

  2. Sign on screen User Name is wrong

    Hi,



    Thank you for posting your query in Microsoft Community.

    I understand your concern. Let me help you to fix the issue.



    To assist you better, please provide us more information.


    • How many user account do you have on your system?
    • Are you able to log-in to the system?
    Meanwhile, let’s try simple troubleshooting steps and check if this helps. I suggest you to remove the username from Credential Manager and check.


    • Type credential Manager on the Windows search bar and select Credential Manager.
    • Now try removing the user name and password by clicking on the credential.
    Hope this helps. Let us know the result.
     
    Billion Debbarma, Sep 7, 2019
    #2
  3. VinceB Win User
    User Profile Service Service failed! User profile cannot be loaded.


    Brink:
    I am using registry editor from command prompt. Drilled down to c:windows\system32\config inside the Load Hive dialog window. Have selected (checked box) the SAM file; clicking on Open opens error message that says:


    SAM
    This file is in use.
    Enter a new name or close the file that's open in another program.

    _______

    I am at a loss, since I am not running any other program!

    Any suggestions?

    The SAM file is listed as being 64KB file size.
     
    VinceB, Sep 7, 2019
    #3
  4. DSD
    DSD Win User

    Wrong user name/profile in registry

    Need help with changing name of user profile folder


    I would like to change the name of the user profile folder. I have found and tried a few methods including one from Microsoft forums. None of them worked. I kept getting something about my User needing to sign out and back in again that there was a problem, so I would sign out and back in again and it didn't work. I think the reason is because Windows created a TEMP user and would log me in under that so there would be a folder named C/User/TEMP and still the original named folder of C/User/myuserfolder.

    I found this on the forums here: Change Name of User Profile Folder in Windows 10 | Windows 10 Tutorials

    The instructions are very similar to what I have tried. In the above post John W used safe mode. Do I need to go through all the steps again as listed in the post and then go into safe mode, or can I just use safe mode to change the folder name?

    Also, are there newer instructions for how to do this with updates to Windows since the above thread was posted over a year ago?

    Thanks in advance.
     
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Wrong user name/profile in registry

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