Windows 10: Wrong Win10 Version Installed

Discus and support Wrong Win10 Version Installed in Windows 10 Support to solve the problem; I downloaded and burned to DVD Win10 ... I did a clean install onto another partition which went fairly well.... But I ran into a few problems I... Discussion in 'Windows 10 Support' started by Omega1, Jul 30, 2015.

  1. Omega1 Win User

    Wrong Win10 Version Installed

    I downloaded and burned to DVD Win10 ... I did a clean install onto another partition which went fairly well....

    But I ran into a few problems I hope someone can help with...

    1.) Windows 10 is asking for the product key.

    2.) I noticed the version of Win10 installed was the wrong version.
    I have Windows 8/8.1 Pro with media center, but Windows 10 Home was installed.

    My questions are where do I get the product key from? MS never sent one or supplied one when I downloaded Win10. My Windows 8 key does not work for Win10.
    And why would the Home Edition be installed when I have Win8 Pro installed?

    Wrong Win10 Version Installed [​IMG]

    Wrong Win10 Version Installed [​IMG]

    Wrong Win10 Version Installed [​IMG]

    Wrong Win10 Version Installed [​IMG]

    Omega1, Jul 30, 2015
  2. dozrguy Win User

    Windows 10 Home 64-bit not activate after clean install from cd on activated Windows 10 Pro .

    its rather curious that you made a "clean install" of win10 and got downgraded to the home version.

    Were you using a downloaded .iso? if so you definately had the wrong version.

    heres the pro

    make sure when given the option of the 7 versions of win10, you get the prox64
    dozrguy, Jul 30, 2015
  3. MicahStone Win User
    Windows10Upgrade28084.exe Fails to Upgrade with Error 0x8004005, 0x50014

    Can't seem to upgrade my installed version of Win10, 10240, to Anniversary Update version 14393 -- or any previous/earlier version.

    The setupact.log file in C:\$WINDOWS.~BT\Sources\Panther is large (~41MB). What portions of that will be helpful in diagnosing what went wrong?
    MicahStone, Jul 30, 2015
  4. jds63 Win User

    Wrong Win10 Version Installed

    Did you do the upgrade first and where did you download this ISO ?
    jds63, Jul 30, 2015
  5. labeeman Win User
    You did not do an upgrade you did a new install which means a new key to purchase.
    labeeman, Jul 30, 2015
  6. Omega1 Win User
    No I didn't do an Upgrade, I installed using the custom setting.... The Iso was downloaded using the Media CreationTool..
    Omega1, Jul 30, 2015
  7. Omega1 Win User
    You're right, I did a clean install on a new partition.... Could I just re-install Windows 8/8.1 on the new partition, run the upgrade for Win10, then format the partition, then do a clean install??
    Omega1, Jul 30, 2015
  8. jds63 Win User

    Wrong Win10 Version Installed

    Exactly....upgrade first ......tutorials here on it
    jds63, Jul 30, 2015
  9. owensdj Win User
    You made a mistake in doing a fresh re-install before you did an upgrade from your existing Windows 8.1 Pro install. You must do an in-place upgrade to Windows 10 and make sure Windows 10 is activated with Microsoft before you can do a clean re-install of Windows 10. Once the upgraded install is activated you can install 10 without putting in the Product Key. Microsoft's servers keep a record of the machine and the key.

    At this point you have no choice but to reinstall Windows 8.1 and let it activate before you can upgrade to Windows 10. Upgrade with Windows 10 Pro.
    owensdj, Jul 30, 2015
  10. labeeman Win User
    Can't hurt to try it yes you do need to upgrade from a activated OS.
    labeeman, Jul 30, 2015
  11. Omega1 Win User
    Thanks owensdj... I should have known this.... I guess my age is really starting to show.. *Smile
    Omega1, Apr 4, 2018

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