Windows 10: WSUS SERVER failed to download on client

Discus and support WSUS SERVER failed to download on client in Windows 10 Installation and Upgrade to solve the problem; 019-08-29 03:34:49:357 836 23ac Misc = Process: C:\Windows\system32\svchost.exe 2019-08-29 03:34:49:357 836 23ac Misc = Module:... Discussion in 'Windows 10 Installation and Upgrade' started by SelvakumarSubramanian, Aug 28, 2019.

  1. WSUS SERVER failed to download on client


    019-08-29 03:34:49:357 836 23ac Misc = Process: C:\Windows\system32\svchost.exe
    2019-08-29 03:34:49:357 836 23ac Misc = Module: c:\windows\system32\wuaueng.dll
    2019-08-29 03:34:49:325 836 23ac Service *************
    2019-08-29 03:34:49:357 836 23ac Service ** START ** Service: Service startup
    2019-08-29 03:34:49:357 836 23ac Service *********
    2019-08-29 03:34:49:451 836 23ac IdleTmr Non-AoAc machine. Aoac operations will be ignored.
    2019-08-29 03:34:49:451 836 23ac Agent * WU client version 7.9.9600.17729
    2019-08-29 03:34:49:451 836 23ac Agent WARNING: SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
    2019-08-29 03:34:49:466 836 23ac Agent * Base directory: C:\Windows\SoftwareDistribution
    2019-08-29 03:34:49:466 836 23ac Agent * Access type: No proxy
    2019-08-29 03:34:49:466 836 23ac Service UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
    2019-08-29 03:34:49:466 836 23ac Service UpdateNetworkState Ipv4, cNetworkInterfaces = 2.
    2019-08-29 03:34:49:466 836 23ac Agent * Network state: Connected
    2019-08-29 03:34:49:466 836 23ac Service UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
    2019-08-29 03:34:49:466 836 23ac Service UpdateNetworkState Ipv4, cNetworkInterfaces = 2.
    2019-08-29 03:34:49:685 836 23ac Agent *********** Agent: Initializing global settings cache ***********
    2019-08-29 03:34:49:685 836 23ac Agent * Endpoint Provider: 00000000-0000-0000-0000-000000000000
    2019-08-29 03:34:49:685 836 23ac Agent * WSUS server: http://hlfwsus:8530
    2019-08-29 03:34:49:685 836 23ac Agent * WSUS status server: http://hlfwsus:8530
    2019-08-29 03:34:49:685 836 23ac Agent * Target group: (Unassigned Computers)
    2019-08-29 03:34:49:685 836 23ac Agent * Windows Update access disabled: No
    2019-08-29 03:34:49:685 836 23ac Misc WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll
    2019-08-29 03:34:49:795 836 23ac WuTask WuTaskManager delay initialize completed successfully..
    2019-08-29 03:34:49:795 836 23ac AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2019-08-29 04:49:48, not idle-only, not network-only
    2019-08-29 03:34:49:795 836 23ac AU Timer: CF1ABEC6-7887-4964-BB93-B2E21B31CEC1, Expires 2019-08-29 05:09:07, not idle-only, not network-only
    2019-08-29 03:34:49:795 836 23ac AU Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2019-08-29 05:09:07, not idle-only, not network-only
    2019-08-29 03:34:49:920 836 23ac Report WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002
    2019-08-29 03:34:49:920 836 23ac Report CWERReporter::Init succeeded
    2019-08-29 03:34:49:920 836 23ac Agent *********** Agent: Initializing Windows Update Agent ***********
    2019-08-29 03:34:49:920 836 23ac DnldMgr Download manager restoring 0 downloads
    2019-08-29 03:34:49:920 836 23ac AU ########### AU: Initializing Automatic Updates ###########
    2019-08-29 03:34:49:920 836 23ac AU AIR Mode is disabled
    2019-08-29 03:34:49:920 836 23ac AU # Policy Driven Provider: http://hlfwsus:8530
    2019-08-29 03:34:49:920 836 23ac AU # Detection frequency: 22
    2019-08-29 03:34:49:920 836 23ac AU # Approval type: Pre-install notify (Policy)
    2019-08-29 03:34:49:920 836 23ac AU # Auto-install minor updates: No (User preference)
    2019-08-29 03:34:49:952 836 23ac Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 1, GetLastError=2250
    2019-08-29 03:34:50:374 836 23ac AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
    2019-08-29 03:34:50:374 836 23ac AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
    2019-08-29 03:34:50:406 836 23ac AU AU finished delayed initialization
    2019-08-29 03:34:50:406 836 23ac AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
    2019-08-29 03:34:50:421 836 23ac AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
    2019-08-29 03:34:50:421 836 1414 DnldMgr Asking handlers to reconcile their sandboxes
    2019-08-29 03:44:51:404 836 1b0 AU Earliest future timer found:
    2019-08-29 03:44:51:404 836 1b0 AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2019-08-29 04:49:48, not idle-only, not network-only
    2019-08-29 03:44:52:421 836 23ac AU ########### AU: Uninitializing Automatic Updates ###########
    2019-08-29 03:44:52:812 836 23ac WuTask Uninit WU Task Manager
    2019-08-29 03:44:53:094 836 23ac AU Earliest future timer found:
    2019-08-29 03:44:53:094 836 23ac AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2019-08-29 04:49:48, not idle-only, not network-only
    2019-08-29 03:44:53:125 836 23ac AU Earliest future timer found:
    2019-08-29 03:44:53:125 836 23ac AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2019-08-29 04:49:48, not idle-only, not network-only
    2019-08-29 03:44:53:188 836 23ac Service *********
    2019-08-29 03:44:53:188 836 23ac Service ** END ** Service: Service exit [Exit code = 0x240001]
    2019-08-29 03:44:53:188 836 23ac Service *************

    :)
     
    SelvakumarSubramanian, Aug 28, 2019
    #1

  2. WSUS client getting update from Microsoft instead of WSUS server

    Hi Team,

    I configured WSUS server in my lab and many client machine connected to WSUS server. But client getting update from Microsoft instead of WSUS server.

    I configured local gpo policy for each wsus client machine in which I provided wsus address/url. Please let me know the root cause of this problem.

    For Example-

    1100 SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}/x64/10.0.16299.0/0?CH=799&L=en-US&P=&PT=0x30&WUA=10.0.16299.98&MK=ASUS&MD=All+Series

    I copied this url from windowsupdate.log file.
     
    Neelesh Kumar Raidas, Aug 28, 2019
    #2
  3. MikeV5 Win User
    WSUS clients are not able to get an updates. WSUS is reporting different version of client.

    Just noticed that:

    Any clients that have quit reporting and failed to play nice with WSUS have both of these security rollups:

    KB4093108

    KB4093118

    The clients that work fine do not have the above patches installed. It is the same regardless if they are Win-7, Win2008 server, or Win-10.

    My WSUS server only serves up about 69 clients and 23 of them started experiencing the issue around the same time that the above patches were installed. Being that they are roll-ups, they can't be uninstalled.

    Not a happy camper with MS and WSUS right now.
     
    MikeV5, Aug 28, 2019
    #3
  4. WSUS SERVER failed to download on client

    WSUS clients are not able to get an updates. WSUS is reporting different version of client.

    Hello guys,

    We have issues across our company that 1709 users with Windows 10 are not getting updates from our WSUS server (2012 R2).

    We tried known hot fixes such as deleting SoftwareDistribution folder, forcing service to stop and run again, manually find updates, restarting clients, restarting WSUS, downloading all avaiable updates
    for WSUS, run diag tool downloaded from Microsoft on clients but nothing helps.

    We are also tried to run new 2016 WSUS server but situation did not changed. I think maybe problem is in client version 1709?

    Windows 10 1709 (16299.309) (WSUS is reporting 10.0.16299.248)

    Windows 2016 (14393.2125)

    We have around 150 clients with this issue.

    Issues:

    1. WSUS server is reporting that clients need updates but clients are not getting any.

    2. Some clients are not reporting back but they are reachable. (F.E. Last report 25.2.2018)

    3. When we are connected remotely to client PC and run WU manually, WU is telling us that PC has all needed updates and none are available.

    4. We can see different version in WSUS than client's version really is (agent version - maybe this is the issue?)

    I hope my description is enough, I saw many forums / users / companies are dealing with same issue but there is not a fix for this yet and also I did not saw a thread on Microsoft about this exact problem
    yet. I am already googling this for 3 days...

    Thanks for answering,

    Best regards

    Ondrej
     
    Rudek Ondřej, Aug 28, 2019
    #4
Thema:

WSUS SERVER failed to download on client

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