Windows 10: X in the battery box and says it's charging 255%? I cant get the battery meter to show?

X in the battery box and says it's charging 255%? I cant get the battery meter to show?

:)

 

Battery icon shows 255% even when battery not installed

HP dv-6c63NR Laptop. Recently (not sure when it started), the battery icon in the System Tray show 255% charge when the battery is installed or removed. I've rebooted multiple times and just finished a reset. Nothing changes, still shows 255% charge.

Any suggestions on how to trouble shoot this?

It was okay a week or two ago.

This laptop is in the Insider Fast stream and currently has 1903 18362.1. I could install a non-insider build on my 2nd HDD (I have a 500GB SSD boot and a 500GB HDD 2nd drive) as a test.

 

Battery icon shows 255% even when battery not installed

As 255% is FF (hex) - all 1's - suggests a certain kind of bug...

If you have a live boot disk, that should prove it's not hardware related.

You could also try a 3rd party battery monitoring program, but if that reads the same buggy info from the OS, might give garbage too.

Similar here, resolved:
Battery shows 255% - how is that possible when 100 is the max?? | AVForums

 

Plugged in but battery does not charge

If the laptop works without the battery then charger is functioning correctly. Take a cloth with a bit of rubbing alcohol on it (or some on-the-go alcohol swabs), and clean the metal contacts that connect your battery to your laptop.

Make sure to install all Windows important updates.

Install latest versions of your laptop device drivers you can download the latest device drivers from the device manufacturer or from your laptop manufacturer website.


Step 1

1. Shutdown your laptop.

2. Remove the battery.

3. Connect the AC power adapter to your laptop.

4. Power on the laptop

5. Open the Device Manager by typing Devmgmt.msc into Start Menu or from Control Panel.

6. Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall (it’s ok if you only have 1).





7. Shutdown the laptop.

8. Insert the battery.

9. Power on the laptop.

If above suggestions wont resolve the battery charge issue then follow below steps.




Step 2

1. Shutdown the laptop.

2. Remove the battery.

3. Start the laptop with only AC adapter connected to laptop.

4. When you login to Windows OS connect the battery while Windows OS working.





Step 3

Reset the System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.

1. Shut down the computer and disconnect the power cord.

2. Remove the battery.

3. Press and hold the power button for ten seconds.

4. Reattach the battery and AC power adapter, then start up the laptop.


Hopefully one of the above suggestions will help you resolve the battery not charging problem. If battery still doesn't charge, you may need to replace your battery.