Windows 10: x570 + ryzen 3600, shuts down instead of sleep

Discus and support x570 + ryzen 3600, shuts down instead of sleep in Windows 10 Support to solve the problem; I discovered this problem with my new system. When i put the computer to sleep, he properly goes to sleep. Then when i press mouse button to wake it... Discussion in 'Windows 10 Support' started by navuho, Aug 6, 2019.

  1. navuho Win User

    x570 + ryzen 3600, shuts down instead of sleep


    I discovered this problem with my new system. When i put the computer to sleep, he properly goes to sleep. Then when i press mouse button to wake it up, it wakes but it does not resume windows where i left it, instead its like normal boot.

    In the event viewer i got only this message.

    "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." I looked into MB bios but there is noting that is connected to sleep mode that i could find.

    I'm using x570 gigabyte auros elite MB and ryzen 3600 cpu, with all the latest ryzen power plan and chipset drivers.

    Any clues of what exactly is going on and how to fix this?

    :)
     
    navuho, Aug 6, 2019
    #1

  2. Computer Shutting Off Instead of Sleeping

    Since October (the October update, I think), my computer is shutting down instead of sleeping. Trouble shooter or other solutions I have found here not working. (Reason #465 I wish I could have control over these awful updates.)

    Suggestions?

    Windows 10 Home 64 Bit Version 1803 Build 17134.471

    Dell XPS 9530
     
    IAMOPERAFLUTE, Aug 6, 2019
    #2
  3. Windows 10 upgrade, when I hit sleep the computer shuts down after a while instead of sleep

    Thanks. I had already done those steps and it didn't help. I still have the shut down issue after it sleeps for a while. Any other Suggestions?
     
    NancyS. Bostain, Aug 6, 2019
    #3
  4. x570 + ryzen 3600, shuts down instead of sleep

    PC won't sleep; will shut down instead

    Whenever I put my Windows PC to sleep, it suspends normally, then tries to wake up from sleep and shuts down unexpectedly. I have to manually turn it on again. Don't know that it's causing this issue. I already ran the Power Troubleshooter and it says nothing
    is wrong with the PC. I'll leave my specs down so you can check if something is wrong. I'm using a Ryzen 5 2400G with integrated Vega graphics. No OC for CPU nor GPU, except the RAM frequencies to 3200mhz (which are my real RAM frequencies). I tried everything,
    changed power plug, changed PC location, changed ErP on my BIOS to S4 + S5 but that didn't do anything except turning off my RGB.

    I read online the PSU might cause this issue but I'm unable to test another one because I only have this one. I think the PC is unable to retain enough power to "sleep" the PC. I've even noticed my iPhone takes way too long to charge on my front USB ports
    (haven't tested the ones on the back). Another issue is that the PC power chord is way too sensitive. If I move the PC lightly it'll shut down because the back chord is loose. I'm really frustrated with this problem, anyone has any advice?

    • Ryzen 5 2400G
    • Corsair Vengeance RGB 2x8GB @3200mhz
    • ASUS ROG Strix B350-F Gaming
    • Seagate Barracuda 2TB
    • EVGA 600w B 80+ Bronze
    • NZXT S340 White.
    Thank you for your support.
     
    Carlos-Romero, Aug 6, 2019
    #4
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x570 + ryzen 3600, shuts down instead of sleep

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