Windows 10: Xbox and all Microsoft Windows 10 games have not worked since Feb.

When I go to Xbox I get (0x409) 0x8007042 error. When I try to down load Magic Jig Saw it will not down load Apr or May puzzles. It will not download any of my earned puzzles. From the looks of all the messages you have a problem. I would suggest you fix it or refund our money.

:)

 

remove game data from xbox game in windows 10

I appreciate your reply. It seems that the game progress was saved to your Xbox account associated on your computer that's why you can't play the game from the beginning. I recommend that you remove the account on your computer by performing the following
steps:

1. Press the Windows icon, then select the gear icon to access Settings.
2. Select Accounts.
3. Under Email & app accounts, click the Microsoft account, then click Remove.

I also suggest that you reset the Xbox app on your computer so that we could ensure that no account is linked to it. To get started, kindly follow these steps:

1. Press the Windows key, then select the gear icon to access Settings.
2. Go to Apps.
3. Under Apps & features, locate the Xbox app.
4. Click the Xbox app, then select Advanced options.
5. Click Reset.

Let us know if that works for you. We'd be glad to further assist you.

 

re install microsoft xbox games on windows 10

Hello... I followed your instructions but I think there is a bigger problem... When I purchased my laptop Windows 8 was the operating system and the XBOX games were loaded at the time. I then upgraded to Windows 10 and had some trouble with the games but
at least I could play most of them. on Jan. 3rd of this year I had a major Malware problem and had to have my laptop cleaned and restored. I did not realize that I didn't have the xbox games until recently. When I went to my xbox account, I saw the list of
all the games that belonged to me, but when I went to install any of the games, the system did nothing. It was as if the system found that the games were already there or something but I can't seem to find them on my laptop. When I look at the list of games,
there is nothing there. So know I'm really confused. What would you suggest I do.
Thank you,
Bernadine

 

Windows 10 Games wont login to Xbox

Hi Jay,

Thanks for posting your query on Microsoft Community.



As per your query, I would suggest you to try the steps mentioned on the below help article and check if it helps.

http://support.xbox.com/en-US/xbox-on-windows/gaming-on-windows/troubleshoot-xbox-app-game-streaming

For any query related to Windows Operating System, feel free to post on Microsoft Community.