Windows 10: Xbox App and MS store keep scrolling to bottom when clicking on game icons on Windows 10

Discus and support Xbox App and MS store keep scrolling to bottom when clicking on game icons on Windows 10 in Microsoft Windows 10 Store to solve the problem; The Xbox app and Microsoft store both does this at times. I have no controllers connected and no other apps are showing this behaviour. Here is a video... Discussion in 'Microsoft Windows 10 Store' started by ouroesas, Oct 13, 2021.

  1. ouroesas Win User

    Xbox App and MS store keep scrolling to bottom when clicking on game icons on Windows 10


    The Xbox app and Microsoft store both does this at times. I have no controllers connected and no other apps are showing this behaviour. Here is a video LinkTried the usual fixes wsreset , powershell commands, reboot etc to no avail.NOT a hardware issue - only happens with MS store and Xbox store so the issue with these apps.I am not interested in re-installing Windows to fix this as I have just reinstalled due to a permission issue with the bloody store. Reinstalling is not a fix, it is a workaround. These issues should be fixed by MS. Running build 19042.1288Microsoft should abandon the sh

    :)
     
    ouroesas, Oct 13, 2021
    #1
  2. Ariel Acu Win User

    remove game data from xbox game in windows 10

    I appreciate your reply. It seems that the game progress was saved to your Xbox account associated on your computer that's why you can't play the game from the beginning. I recommend that you remove the account on your computer by performing the following
    steps:

    1. Press the Windows icon, then select the gear icon to access Settings.
    2. Select Accounts.
    3. Under Email & app accounts, click the Microsoft account, then click Remove.

    I also suggest that you reset the Xbox app on your computer so that we could ensure that no account is linked to it. To get started, kindly follow these steps:

    1. Press the Windows key, then select the gear icon to access Settings.
    2. Go to Apps.
    3. Under Apps & features, locate the Xbox app.
    4. Click the Xbox app, then select Advanced options.
    5. Click Reset.

    Let us know if that works for you. We'd be glad to further assist you.
     
    Ariel Acu, Oct 13, 2021
    #2
  3. 95Viper Win User
    Windows Store 10 cents deals

    Change your region for Windows Store
     
    95Viper, Oct 13, 2021
    #3
  4. Xbox App and MS store keep scrolling to bottom when clicking on game icons on Windows 10

    Need to fix XBOX game dvr or suggestions for a recording software just like xbox game dvr

    To further troubleshoot your concern, w suggest that you run the Windows App Troubleshooter from this link. 

    If you are still experiencing the same issue, follow the steps below to reset the Windows Store cache and update Xbox App.

    • Press Windows key + X on your keyboard. 
    • Click on Command Prompt (Admin). 
    • Type wsreset.exe, and then hit Enter. 
    • Close the Command prompt, and then launch Windows Store. 
    • Update the Xbox App in the Windows Store.  
    • If there is no option for you to update it, uninstall and reinstall the app. 

    Please make sure that the record option for Game DVR on the Xbox App is enabled. To do that, follow the steps below:

    • Open the Xbox App.
    • On the left pane, click the gear icon to view Settings.
    • Select Game DVR.
    • Make sure Record game clips and screenshots using Game DVR is
      On.
    • Check if your Keyboard shortcuts are accurate to the one that you are using.
    • Click Save if you made any changes.

    Keep us posted.
     
    Loraine Mon, Oct 13, 2021
    #4
Thema:

Xbox App and MS store keep scrolling to bottom when clicking on game icons on Windows 10

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