Windows 10: Xbox App Crashes on Launch, October 2018 Update

Discus and support Xbox App Crashes on Launch, October 2018 Update in Microsoft Windows 10 Store to solve the problem; I am running the October 2018 Update on my Surface Book. Every time I try to launch the Xbox app, it opens to show the splash screen, then immediately... Discussion in 'Microsoft Windows 10 Store' started by Shawn Peters, Dec 5, 2018.

  1. SHAWN PETERS
    Shawn Peters Win User

    Xbox App Crashes on Launch, October 2018 Update


    I am running the October 2018 Update on my Surface Book. Every time I try to launch the Xbox app, it opens to show the splash screen, then immediately closes/crashes. I have tried a variety of troubleshooting techniques, including doing a complete Refresh of my PC without success.

    :)
     
    Shawn Peters, Dec 5, 2018
    #1
  2. CHERI F
    Cheri F Win User

    Xbox app closes on launch

    Thanks for the reply, unfortunately...

    • Has any new software or hardware been added recently? No.
    • Did you also change any settings prior to this issue? No.
    • Is there any error message? None.
    • For the Xbox app issue, have you also tried the suggestions posted by Syed Md Bilal in this thread?
      Quite a few people found it helpful. - I did try this (for the Xbox and Photos app) and it made absolutely no difference.
    I'd appreciate any additional suggestions. I'm still unable to use either the Xbox or Photos app. I'd really like to use them.
     
    Cheri F, Dec 5, 2018
    #2
  3. SYED MD BILAL
    Syed Md Bilal Win User
    XBox app crashes on launch in Windows 10

    Hi Kellon,

    Thank you for posting your response.

    I suggest you to uninstall and reinstall the Xbox app on your computer and check.
    Follow the steps provided below.


    • Type Windows Powershell in search box.

    • Right click on Windows Powershell and select
      Run as administrator.

    • Copy and paste the following command.
      • get-appxpackage *Microsoft.XboxApp* | remove-appxpackage

    • Press Enter key.
    After uninstalling the Xbox app, I suggest you to download and install the app again and check.

    You can download the Xbox
    app from the following link.

    https://www.microsoft.com/en-us/store/apps/xbox/9wzdncrfjbd8

    If you are still facing an issue with Xbox app, I suggest you to contact the Xbox support team and check.

    You may refer the following link to post your query on Xbox forum.

    http://forums.xbox.com/xbox_early_access/xbox_on_win10_ip/default.aspx

    Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.
     
    Syed Md Bilal, Dec 5, 2018
    #3
  4. KELLONMOHAN
    KellonMohan Win User

    Xbox App Crashes on Launch, October 2018 Update

    XBox app crashes on launch in Windows 10

    any update to this?? The xbox app crashes on launch of the app on Windows 10.
     
    KellonMohan, Dec 5, 2018
    #4
Thema:

Xbox App Crashes on Launch, October 2018 Update

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