Windows 10: XBOX app crashing and games not running

Hi,


After changing my motherboard and cpu and reactivating windows 10 license my xbox games are not starting also xbox app is crashing when i hover on the game icons,

i deleted all the xbox applications installed on my pc and games run cfs /scannow

and a health scan DISM /Online /Cleanup-Image /ScanHealth restarted and installed everything from scrach but nothing changed.

Is there any solutions to this issue except format?

:)

 

Xbox App on Windows 10 Crashes Every 15 Sseconds

Hi,

The Xbox account, the in-game account, and an outdated version of the Xbox app are possible reasons why the Xbox app keeps on crashing. For us to provide proper resolution, we need to collect more information. Kindly answer the questions below:

• Have you tried uninstalling and reinstalling the Xbox app?
• What are the troubleshooting steps you have done so far?
• Have you made any changes on your device prior to this concern?

 

XBox app crashes on launch in Windows 10

Hi Kellon,

Thank you for posting your response.

I suggest you to uninstall and reinstall the Xbox app on your computer and check.
Follow the steps provided below.

• 
  Type Windows Powershell in search box.
  
• 
  Right click on Windows Powershell and select
  Run as administrator.
  
• 
  Copy and paste the following command.
  
  • get-appxpackage *Microsoft.XboxApp* | remove-appxpackage
• 
  Press Enter key.
  

After uninstalling the Xbox app, I suggest you to download and install the app again and check.

You can download the Xbox
app from the following link.

https://www.microsoft.com/en-us/store/apps/xbox/9wzdncrfjbd8

If you are still facing an issue with Xbox app, I suggest you to contact the Xbox support team and check.

You may refer the following link to post your query on Xbox forum.

http://forums.xbox.com/xbox_early_access/xbox_on_win10_ip/default.aspx

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.

 

Need to fix XBOX game dvr or suggestions for a recording software just like xbox game dvr

To further troubleshoot your concern, w suggest that you run the Windows App Troubleshooter from this link. 

If you are still experiencing the same issue, follow the steps below to reset the Windows Store cache and update Xbox App.

• Press Windows key + X on your keyboard. 
• Click on Command Prompt (Admin). 
• Type wsreset.exe, and then hit Enter. 
• Close the Command prompt, and then launch Windows Store. 
• Update the Xbox App in the Windows Store.  
• If there is no option for you to update it, uninstall and reinstall the app. 

Please make sure that the record option for Game DVR on the Xbox App is enabled. To do that, follow the steps below:

• Open the Xbox App.
• On the left pane, click the gear icon to view Settings.
• Select Game DVR.
• Make sure Record game clips and screenshots using Game DVR is
  On.
• Check if your Keyboard shortcuts are accurate to the one that you are using.
• Click Save if you made any changes.
  

Keep us posted.