Windows 10: Xbox app doesn't load in fully, and thus I can't log in. My windows 10 is up to date. Any...

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I can't log into the xbox app or the store

Hi,

Issues signing in to the Xbox App on Windows 10 may occur if the Xbox Live Services are disabled. It is also possible that there is an issue with your profile. To properly isolate your concern, please provide us the following information:

• Does the same issue occur if you sign a different account on the app?
• Are you signed in to a Microsoft account or a Local account to your computer?
• If your Microsoft account is already added to the PC have you tried to remove and add it again?

In the meantime, we suggest that you perform the provided solutions on this

link to resolve the issue.

If the issue persists, enable the Xbox Live Services on your PC. Here's how:

• Press the Windows key on your keyboard and type
  Services in the search box.
• Once the Services window opens, scroll down and look for Xbox Live Auth Manager,
  Xbox Live Game Save, and Xbox Live Networking Service.
  
• You have to repeat the steps on each service. Right-click on each service and click
  Properties.
• Make sure that the Startup type is set to Automatic.
  
• If the Service status is stopped, click on Start.
  
• Click OK to save the settings.

 

Xbox app doesn't find Xbox One anymore

Is the XBOX in power save or quick startup mode? I have mine set to Power Save (full shut down) on shutdown and I can't turn it on from the XBOX App in that mode. I have no problem connecting once I power it up manually though. My PC and XBOX are fully up to date. XBOX connects via WIFI. I haven't changed its name from the default. Not really needed unless you have more than one on your network, as far as I know?

 

Xbox app stuck on loading

Hi,

An outdated version of the Xbox app, and software conflicts with the program installed on your computer are possible reasons as to why you're encountering this issue. Let's isolate your concern by answering the following questions:

• Have you made any changes to your device before encountering this issue?
• Have you tried accessing other Windows 10 built-in applications to check if the same issue occurs?

In the meantime, we recommend running the Windows apps troubleshooter provided on this

link. This can help resolve issues with applications downloaded from the Windows Store.

Refer to this
link for the steps on how to check if there are updates available for the Xbox app.

We also recommend keeping your device up-to-date. See
How to get software and driver updates for Windows 10 for the steps.

Another solution you may perform is to reset the Xbox app from the Settings menu. Here are the steps:

• Click Start and click Settings.
• Select System.
• Select Apps & features.
• Find the Xbox app and click Advanced options.
• Click Reset.
• Restart your device so that the changes can take effect. Launch the Xbox app and check if you'll encounter the same issue.

Let us know how it goes after performing the solutions above.