Windows 10: Xbox App on W10 "You can't share game clips" error

Discus and support Xbox App on W10 "You can't share game clips" error in Windows 10 Software and Apps to solve the problem; [ATTACH] The error message title is in Finnish but basically, everytime I attempt to upload a picture, or video of any possible game, it reaches from... Discussion in 'Windows 10 Software and Apps' started by TheOlanov, Jul 9, 2019.

  1. TheOlanov Win User

    Xbox App on W10 "You can't share game clips" error


    Xbox App on W10 "You can't share game clips" error 28jUBvy.png


    The error message title is in Finnish but basically, everytime I attempt to upload a picture, or video of any possible game, it reaches from 0-17%, stops, and hits me with that error, saying "You can't share game clips".


    The rest of it reads: "There might be a problem with service, or it could because of your privacy settings or past behavior."


    Now it didn't always use to be like this, I could upload and share things just fine but around mid 2018 it just stopped being able to. I've checked my privacy settings, there's no problems there and it doesn't seem like behavioral either, I haven't gotten into any sort of trouble. What gives? I see bunch of other topics relating to the same problem but they're never solved and always left open or end up getting locked. I have also tried various troubleshooting methods from removing temporary files, to re-installing the app. Formatting is out of the question as it's far more trouble than the issue is worth, so I wonder if there were any alternatives.

    I should specify, the problem persists on the normal & beta versions of the companion app.

    :)
     
    TheOlanov, Jul 9, 2019
    #1
  2. Aditya19 Win User

    XBOX app clip sharing problem


    Hello all,

    I have an issue please try helping me...i was playing the Witcher 3 and recorded a clip using xbox dvr. clip got recorded successfully but when i try to share it says sorry can't be shared because we don't recognize the game. i m launching game through XBOX app.
     
    Aditya19, Jul 9, 2019
    #2
  3. Can't share game clips

    Hi Bwax687,

    The incorrect configuration setting is one of the reasons why you are getting this error: "There might be a problem with the service, or it could be because of your privacy settings or past behavior. To check your privacy settings, go to Xbox.com." when
    you are trying to share your game clips. To help you resolve this concern, I need to collect more information. Kindly answer the questions below:

    • When did the issue start?
    • What are the troubleshooting steps you have done so far?
    • Have you tried uninstalling and reinstalling the Xbox app?

    In the meantime, I suggest that you run the troubleshooter for Windows apps. This can help remove problem with an app from Microsoft Store.

    Click here

    For additional troubleshooting steps, you may check out the link below:

    Click here
     
    Wilfred Mac, Jul 9, 2019
    #3
  4. Paul Bab Win User

    Xbox App on W10 "You can't share game clips" error

    Windows 10 Xbox App: Game DVR Issue with Trimming Clips

    Hi,

    Let's answer the following questions to properly isolate your case:

    • Are you getting any error messages upon trimming a clip?
    • With what game is the said issue happening?
    • Is this happening to others clips on a different game as well?
    • Are you logged in with the same Microsoft account in the Xbox app on Windows 10 and on the Xbox One?
    To help resolve your concern with the Game DVR in the Xbox app on Windows 10, you may check
    for updates for apps and games from Windows Store
    . Also, check for any updates on your Windows 10 PC by clicking this

    link
    and perform the steps provided.

    In addition, you may trim a clip in the Xbox app on a different Windows 10 PC and test if the same instance occurs. Check out the hardware requirements for game DVR on Windows 10

    here
    .

    Looking forward to your response.
     
    Paul Bab, Jul 9, 2019
    #4
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Xbox App on W10 "You can't share game clips" error

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