Windows 10: Xbox app on Windows 10 not signing in

Discus and support Xbox app on Windows 10 not signing in in Windows 10 Software and Apps to solve the problem; I just installed the Xbox app on my Windows 10 and I can use it and browse everything smoothly. The only problem is I CANNOT SIGN IN: whenever I click... Discussion in 'Windows 10 Software and Apps' started by HumamAbdullah, Jun 10, 2019.

  1. Xbox app on Windows 10 not signing in


    I just installed the Xbox app on my Windows 10 and I can use it and browse everything smoothly. The only problem is I CANNOT SIGN IN: whenever I click on sign in it just does nothing, no response, no action, absolutely nothing. When I click it multiple times it gives me the buffering thingy next to the cursor but still, nothing happens. I tried repairing, resetting and reinstalling it but the problem is still there. Please help because I don't want my subscription to go to waste.

    :)
     
    HumamAbdullah, Jun 10, 2019
    #1

  2. Windows 10 Xbox App Sign in error (0x409) 0x80070005

    Hi,

    Corrupted profile data, an outdated version of the app, and software conflicts that occur when signing in are some of the factors that we have to take into consideration when troubleshooting issues with signing in to the Xbox app on Windows 10. Let's isolate
    your concern by answering the following questions:

    • Have you made any changes to your device or to your Xbox account before encountering this issue?
    • Are you using the same Microsoft account to sign in to the Xbox app and your Windows 10 PC?
    • Are you using an administrator user profile?
    • Have you tried signing in to other built-in Windows 10 apps like the Store app to check if the same issue occurs?

    Meanwhile, we suggest signing in to a different user profile. This can help determine if this is due to corrupted user data. Here are the steps:

    • Press the Windows button on your device or keyboard, or select the
      Windows icon from the bottom-left corner of the main screen.
    • Select your account name from the top-left corner of the menu, and then select
      Switch account.
    • Sign in with an account other than the one you were using.
    • Sign in to the Xbox app and check if the same issue occurs.
     
    Catherine Cus., Jun 10, 2019
    #2
  3. Ariel Acu Win User
    Can't sign in to xbox app on windows 10 laptop

    Hi,

    A corrupted file is one of the possible reasons as to why you can't sign in to the Xbox app on Windows 10. Changing some the network settings can help to resolve the issue. To change your network settings, kindly follow the steps below:

    • Press the Windows key on your keyboard, and then type
      Internet Options in the search box.
    • Click the Connections tab, and then click on the
      LAN settings button.
    • Uncheck Use a proxy server for your LAN, and then check
      Automatically detect settings.
    • Click OK, and then click OK
      again to save the settings.
    • Launch Xbox app and sign in again.

    If you still unable to sign in to Xbox app, kindly reset the app from the Settings menu by performing the following steps:

    • Press the Windows key on your keyboard, and then click the Settings icon.
    • Select System, and then select
      Apps & features
      .
    • Find the game, and then click on Advanced options.
    • Click Reset.
    • Restart your computer for the changes to take effect.

    Let us know the result after performing the suggested solutions above.
     
    Ariel Acu, Jun 10, 2019
    #3
  4. Ariel Acu Win User

    Xbox app on Windows 10 not signing in

    Can't sign in to xbox app on windows 10 laptop

    Thank you for the information. Can you tell us if you have another Microsoft accounts associated with your Windows 10? Also, can you tell us if you recently changed your account password? For us to isolate more your concern, we suggest that you sign in your
    Microsoft account online through Xbox.com to make sure that you can access it normally. If so, let's remove the account that you're trying to sign in on the Xbox app by performing the following steps:

    • On your PC, press the Windows key and select the gear icon to access
      Settings page.
    • Go to Accounts.
    • Find the Microsoft account you used to sign in to the Xbox app and select
      Remove
      .
    • Go back to the Xbox app and sign in with the Microsoft account you just removed.

    Do get back to us with the results. We'd be more than willing to provide you additional help.
     
    Ariel Acu, Jun 10, 2019
    #4
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Xbox app on Windows 10 not signing in

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