Windows 10: Xbox App Teredo Issues - NAT Type: Teredo is unable to quality - Server connectivity:...

Discus and support Xbox App Teredo Issues - NAT Type: Teredo is unable to quality - Server connectivity:... in Windows 10 Gaming to solve the problem; Hi, I've been trying for hours to fix this issue to no avail. I cannot get Xbox party chat to work with friends. I can join the part, but no voice.... Discussion in 'Windows 10 Gaming' started by wm12321414512312, Sep 16, 2018.

  1. Xbox App Teredo Issues - NAT Type: Teredo is unable to quality - Server connectivity:...


    Hi, I've been trying for hours to fix this issue to no avail. I cannot get Xbox party chat to work with friends. I can join the part, but no voice. When showing the Teredo state via CMD, the state is "offline" and the error is "failed to resolve server name".

    Teredo Parameters
    ---------------------------------------------
    Type : enterpriseclient
    Server Name : client
    Client Refresh Interval : 20 seconds
    Client Port : unspecified
    State : offline
    Error : failed to resolve server name



    There is NO Teredo network adapter AT ALL in the device manager (showing hidden devices).


    Things I've tried:

    • installed all lan drivers for my motherboard (MSI Z270 XPower Gaming Titanium)
    • restarted my pc a million times
    • restarted my router
    • forwarded the following ports: 88 (UDP), 3074 (UDP and TCP), 53 (UDP and TCP), 80 (TCP), 500 (UDP), 3544 (UDP), 4500 (UDP)'
    • set the state type of Teredo to "enterpriseclient"
    • restarted the IP Service multiple times
    • verifed all Xbox Services are running and restarted several times
    • reinstalled the Xbox App
    • verified UPNP and NAT is enabled in my router
    • tried enabling DMZ


    Among other various fixes and none have even come close to resolving this issue. Any help would be appreciated.






    Moved from: Windows 10 / Network & internet

    :)
     
    wm12321414512312, Sep 16, 2018
    #1
  2. nap4lm69 Win User

    Xbox app on PC - "Teredo is unable to qualify"

    Hello,

    The problem I am having is that the Xbox app on Windows 10 shows the NAT Type as :Teredo is unable to qualify.

    However the problem actually seems to be a disconnect between Teredo and the app, as shown below:

    Type : natawareclient

    Server Name : win10.ipv6.microsoft.com

    Client Refresh Interval : 20 seconds

    Client Port : unspecified

    State : qualified

    Client Type : teredo host-specific relay

    Network : unmanaged

    NAT : cone

    NAT Special Behaviour : UPNP: Yes, PortPreserving: Yes

    Local Mapping : 192.168.1.XXX:56398

    External NAT Mapping : XXX.XX.XX.XXX:56398

    Numbers changed for security reasons

    Xbox App network status

    Internet Connection : Connected

    Xbox Live Services : Up and running

    Xbox Multiplayer:

    NAT type :Teredo is unable to qualify

    Server connectivity : Blocked

    Performance:

    Latency :Not available

    Packet Loss : Blocked

    I have already completed all the recommended steps from the following two links:

    https://support.xbox.com/en-US/xbox-on-windows/social/troubleshoot-party-chat

    https://support.xbox.com/en-US/xbox-on-windows/social/server-connectivity-xbox-app-displays-blocked

    Tony
     
    nap4lm69, Sep 16, 2018
    #2
  3. My NAT type says "Teredo is unable to qualify"

    Hi Kole,

    You may receive the error message Teredo is unable to qualify
    if your PC is unable to obtain a Teredo IP address. Teredo is a networking protocol that’s used to establish secure communications between clients and servers and to facilitate connectivity between devices behind routers that use network
    address translation (NAT). To resolve your concern, we suggest that you follow the steps provided on this

    link
    .

    If you have already done those steps as you mentioned in your description, you may proceed to open the network ports and setting a static Teredo port by following the steps on this

    link
    .

    Keep us updated with the results after performing the suggested solutions above.
     
    Loraine Mon, Sep 16, 2018
    #3
  4. Ariel Acu Win User

    Xbox App Teredo Issues - NAT Type: Teredo is unable to quality - Server connectivity:...

    Xbox app network status; Teredo is unable to qualify teredo tunneling pseudo is not on my pc

    Hi Samuel,

    Thank you for bringing this up. If you have a Teredo is unable to qualify
    NAT type on Xbox app, it wants to inform you that your computer is unable to obtain a Teredo IP address.
    Failure to obtain a Teredo IP address can occur when there’s an issue with your Teredo adapter, when a device on your network is blocking the Teredo protocol, or if there’s software installed on your PC that’s disabling Teredo functionality. I suggest
    that you follow the solutions provided on this link to check if that will help you change the NAT type on
    the Xbox app.

    If you already performed the solutions provided on the page and the issue still persists, I suggest that you reach our Xbox Support to address this issue. In this way, they could help us investigate the cause of the problem and find a way to have it
    fixed. You may refer to this link to reach them.

    If you need further assistance, don't hesitate to reply to this post anytime.
     
    Ariel Acu, Sep 16, 2018
    #4
Thema:

Xbox App Teredo Issues - NAT Type: Teredo is unable to quality - Server connectivity:...

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