Windows 10: Xbox Controller AND Wireless Adapter Not Dowloading PnP Drivers

I know this issue has been brought up many times but none of the solutions have helped me so far.


The issue started after a fresh Windows install.


My system sees the XBOX ONE CONTROLLER simply as "CONTROLLER" and the WIRELESS ADAPTER as "XBOX ACC"



"This device is not configured correctly. (Code 1)"


I've tried manual driver downloads from the catalogue.


There are no pending Windows updates.


All my other devices work, PS4 controller, G29 wheel, mouse, keyboard, midi keyboard... etc.


Below are screenshots of the control panel and my Windows build, BIOS etc.


Any help would be greatly appreciated.


https://imgur.com/lZuq0Pt

https://imgur.com/wrPKkLZ

https://imgur.com/spk2TGn

https://imgur.com/U2m1pkp

https://imgur.com/GPjgOii

https://imgur.com/URgS667

:)

 

Xbox Controller is not connecting to Wireless Adapter

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate your time and patience to work on this issue. To have a better clarity on the issue please reply to the following questions:

• Are you using an Xbox one controller?
  

If you are using an Xbox one controller, I suggest you to refer the steps in the article

How to connect an Xbox One Wireless Controller to a Windows PC and see if that helps in resolving the issue.



I would also suggest you to uninstall all the hidden devices under USB hive and check if you are able to connect the wireless adapter. Please follow the steps mentioned below to uninstall the hidden drivers:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. Click View tab.
   
4. Select Show hidden devices.
   
5. Expand Universal Serial Bus and remove all the greyed out devices. To remove the greyed out devices, right click on the device and select
   uninstall.
   
6. Restart your computer.
   

Please reply with the status of the issue, we will be glad to help you further.



Nikhar Khare

Microsoft Community - Moderator

 

Xbox One Controller Wireless PC Adapter help.

Source: Connect Xbox One Controller to Windows PC | Xbox One Accessories


In this situation, these two links might be helpful to you:

• How to Get the Xbox Accessories App for the Xbox Elite Wireless Controller
  
• Set Up the Xbox Wireless Adapter for Windows | Xbox One
  

 

Wireless Xbox One controller requires PIN for Windows 10.

Hi,

You will be asked for a PIN when connecting your wireless Xbox One controller via Bluetooth on Windows 10 if your Bluetooth drivers are not updated. It is also possible that you have to reset the controller to remove the PIN. To resolve your concern, restart
your controller by following the steps below:

• Power off the controller by pressing and holding the Xbox button on the controller for 6 seconds.
• Press the Xbox button again to power it back on.
• Connect your Xbox Wireless Controller to your PC using a USB cable or the Xbox Wireless Adapter for Windows.

You can also update your Bluetooth drivers by following the steps on this
link.

Keep us updated with the results after performing the suggested solutions above.