Windows 10: Xbox controller disconnecting from bluetooth and then saying driver error

When I try connect my xbox controller to my laptop whitch worked yesterday it disconnects after 5 seconds and then says driver error if i try update my bluetooth controller driver it says i am using the latest driver and have nothing to update to so i am confused what to do . I cannot use xbox acessories as the controller disconnects to fast

:)

 

Xbox Controller in Windows

Hey there Tomas

Thanks for reaching out!



I suggest that you try updating
your Xbox One controller. To do this, kindly follow the steps provided on the links below:

• How
  to update your Xbox One Controller on Windows 10
  
• Connect
  and troubleshoot Bluetooth on your Xbox One Wireless Controller
  
• Troubleshoot
  update issues with your Xbox One Controller
  

If the issue persists, I strongly
recommend contacting our Xbox Customer Support
for further troubleshooting steps.



Kindly update us with the results.

 

Wireless Xbox One controller requires PIN for Windows 10.

Hi,

You will be asked for a PIN when connecting your wireless Xbox One controller via Bluetooth on Windows 10 if your Bluetooth drivers are not updated. It is also possible that you have to reset the controller to remove the PIN. To resolve your concern, restart
your controller by following the steps below:

• Power off the controller by pressing and holding the Xbox button on the controller for 6 seconds.
• Press the Xbox button again to power it back on.
• Connect your Xbox Wireless Controller to your PC using a USB cable or the Xbox Wireless Adapter for Windows.

You can also update your Bluetooth drivers by following the steps on this
link.

Keep us updated with the results after performing the suggested solutions above.

 

Can’t connect Xbox one controller to pc

Hello SubieTY,

Thank you for writing to Microsoft Community Forums.

Initially, we need to pair the device to show up in the list while connected through Bluetooth. Check with the below mentioned steps and see if it works.

• I would suggest you to check with the troubleshooting steps mentioned in the article on -
  
  Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller.
  
  
  
  
• You may also follow the steps from the below article to connect a controller to a Windows 10 PC -
  
  How to connect an Xbox One Wireless Controller to a Windows PC.
  

Hope it helps.

Mala S

Microsoft Community - Moderator