Windows 10: Xbox Controller is not connecting to Wireless Adapter

Discus and support Xbox Controller is not connecting to Wireless Adapter in Windows 10 Drivers and Hardware to solve the problem; my xbox 1 controller was working fine until recent hardware was installed-motherboard,ram & cpu. since then my controller won't connect to the usb... Discussion in 'Windows 10 Drivers and Hardware' started by MICHAELOWEN7, Mar 30, 2020.

  1. Xbox Controller is not connecting to Wireless Adapter


    my xbox 1 controller was working fine until recent hardware was installed-motherboard,ram & cpu. since then my controller won't connect to the usb dongle i go into device manager & look at usb controller it sayss unknown usb device device description request failed its code 43 under statues. have tried every thing it says at xbox support.

    :)
     
    MICHAELOWEN7, Mar 30, 2020
    #1
  2. Nikhar_K Win User

    Xbox Controller is not connecting to Wireless Adapter

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I appreciate your time and patience to work on this issue. To have a better clarity on the issue please reply to the following questions:



    • Are you using an Xbox one controller?


    If you are using an Xbox one controller, I suggest you to refer the steps in the article

    How to connect an Xbox One Wireless Controller to a Windows PC
    and see if that helps in resolving the issue.



    I would also suggest you to uninstall all the hidden devices under USB hive and check if you are able to connect the wireless adapter. Please follow the steps mentioned below to uninstall the hidden drivers:



    1. Press and hold the Windows + X key on the keyboard.
    2. Select Device manager.
    3. Click View tab.
    4. Select Show hidden devices.
    5. Expand Universal Serial Bus and remove all the greyed out devices. To remove the greyed out devices, right click on the device and select
      uninstall.
    6. Restart your computer.


    Please reply with the status of the issue, we will be glad to help you further.



    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Mar 30, 2020
    #2
  3. ARC
    Arc Win User
    Xbox One Controller Wireless PC Adapter help.


    Source: Connect Xbox One Controller to Windows PC | Xbox One Accessories


    In this situation, these two links might be helpful to you:
     
  4. Xbox Controller is not connecting to Wireless Adapter

    Wireless Xbox One controller requires PIN for Windows 10.

    Hi,

    You will be asked for a PIN when connecting your wireless Xbox One controller via Bluetooth on Windows 10 if your Bluetooth drivers are not updated. It is also possible that you have to reset the controller to remove the PIN. To resolve your concern, restart
    your controller by following the steps below:

    • Power off the controller by pressing and holding the Xbox button on the controller for 6 seconds.
    • Press the Xbox button again to power it back on.
    • Connect your Xbox Wireless Controller to your PC using a USB cable or the Xbox Wireless Adapter for Windows.

    You can also update your Bluetooth drivers by following the steps on this
    link
    .

    Keep us updated with the results after performing the suggested solutions above.
     
    Loraine Mon, Mar 30, 2020
    #4
Thema:

Xbox Controller is not connecting to Wireless Adapter

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