Windows 10: Xbox controller not working correctly after update to Windows

Discus and support Xbox controller not working correctly after update to Windows in Windows 10 Gaming to solve the problem; My controller always reverts back to mouse while playing (every 5 seconds). Ive gone through every article on the web to try and fix this, nothing has... Discussion in 'Windows 10 Gaming' started by LongShot v1, Oct 31, 2019.

  1. Xbox controller not working correctly after update to Windows


    My controller always reverts back to mouse while playing (every 5 seconds). Ive gone through every article on the web to try and fix this, nothing has worked. Its ALWAYS worked perfect until the latest update from Windows. Ive been going at this for three days now with no luck. I use a scuf gaming controller (new).


    Ive swapped controllers. i have the latest version software for controller, graphics (NVIDA), so on so far. I’ve unistalled everything and re-installed. My controller is wired. Ive used different usb ports. Whatever has caused this issue is due to the update from windows.


    please help

    :)
     
    LongShot v1, Oct 31, 2019
    #1

  2. Xbox Controller in Windows

    Hey there Tomas

    Thanks for reaching out!



    I suggest that you try updating
    your Xbox One controller. To do this, kindly follow the steps provided on the links below:




    If the issue persists, I strongly
    recommend contacting our Xbox Customer Support
    for further troubleshooting steps.



    Kindly update us with the results.
     
    XBF Erick C, Oct 31, 2019
    #2
  3. Xbox One controller working wrong

    Hi,

    The issue may be related to the incompatible Xbox one controller drivers.



    Please try the steps below and see if it helps:

    • Press Windows key + R key. Type "devmgmt.msc" and click Enter.
    • In the Device Manager, go to > Human Interface Devices > Microsoft Common Controller for Windows Class .
    • If you notice a yellow exclamation, double-click on the Xbox One Controller and go to the Driver tab, click on Update.
    • If the driver is already updated, uninstall the driver and then reinstall it.
    I would also suggest you check if the game is compatible with Windows 10.

    If this doesn't help correct your issue, please contact the Xbox Support.

    Xbox Forums

    Results in Xbox - Microsoft Community



    Regards,
     
    Jesinta Rozario, Oct 31, 2019
    #3
  4. Xbox controller not working correctly after update to Windows

    Xbox One Controller

    Hi MoDaBro,

    An outdated Xbox One controller is one of the possible reasons why your controller is unable to connect to your Xbox One without battery on it. To help you resolve this concern, I need to collect more information. Kindly answer the questions below:

    • Have you tried connecting a different controller using the same USB cable?
    • Have you tried using a different USB port on your Xbox One console?

    In the meantime, I suggest that you try updating your Xbox One controller. To do this, kindly follow the steps provided on the links below:

    Update your Xbox One Controller

    How to update your Xbox One Controller on Windows 10

    You may also try performing the troubleshooting steps provided on the
    link
    .

    If the issue persists, I strongly recommend contacting our Xbox Chat Support for further troubleshooting steps. To proceed, you may contact them through the link below:

    Xbox Chat Support

    Kindly update us with the results.
     
    Wilfred Mac, Oct 31, 2019
    #4
Thema:

Xbox controller not working correctly after update to Windows

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