Windows 10: Xbox Controller Randomly Disconnects

Discus and support Xbox Controller Randomly Disconnects in Windows 10 Ask Insider to solve the problem; Xbox Bluetooth controller randomly disconnects. I've tried different controllers and plugged in to the wall for constant power. I've tried disabling... Discussion in 'Windows 10 Ask Insider' started by /u/Ridog8, Oct 28, 2020.

  1. /u/Ridog8 Win User

    Xbox Controller Randomly Disconnects


    Xbox Bluetooth controller randomly disconnects. I've tried different controllers and plugged in to the wall for constant power. I've tried disabling power saving features for the device inside device manager. Most commonly my controller will disconnect and the light will stay on for around 15 seconds and then flash and reconnect. Sometimes it just flat-out drops the connection without any warning. I notice that in some games it causes my system to completely lag out to 1-2 fps while the controller disconnects and then returns to a normal fps when it reconnects. I've also heard my mouse beep when I click which could be related.

    submitted by /u/Ridog8
    [link] [comments]

    :)
     
    /u/Ridog8, Oct 28, 2020
    #1
  2. Arul_D Win User

    Wired Xbox 360 Controller Keeps disconnecting itself

    Hi Frank,



    Thank you for posting your query on Microsoft Forum.



    I would suggest you to follow the steps provided in the following Article and check if it helps.



    Troubleshoot your Xbox 360 controller for Windows

    Xbox Support

    Xbox controllers, headsets, and wireless accessories

    Xbox Support

    Xbox 360 Wireless Controller disconnects or can't connect

    Xbox Support

    If you still have issues, I would suggest you to contact Xbox support

    Contact us

    Xbox Support



    Please let us know if the issue persists. We will be happy to assist you further.

    Thank you.
     
    Arul_D, Oct 28, 2020
    #2
  3. UndeadBob Win User
    Xbox One Wireless controller keeps disconnecting

    After reading some replies on here, there seem to be a lot of various theories. I'm sorry if it doesn't work for you, but I can confirm that exiting Steamworked for me. The problem is very repeatable.

    • Connect and disconnect controller
    • Sleep and wake up system
    • Xbox One Wireless controller connects (as shown in the "Game Controllers" panel) and disconnects within 2 seconds.
    • Exit Steam
    • Xbox One Wireless controller connects and works.
    • Restart Steam (controller still works)
    • Disconnect Xbox One Wireless controller, then connects and disconnects within 2 seconds.
    I'm narrowing my problem down to the Big Picture mode, so that problem is for another forum...

    Hopefully this workaround helps a few people before the real solution is found.
     
    UndeadBob, Oct 28, 2020
    #3
  4. Xbox Controller Randomly Disconnects

    Xbox Controller in Windows

    Hey there Tomas

    Thanks for reaching out!



    I suggest that you try updating
    your Xbox One controller. To do this, kindly follow the steps provided on the links below:




    If the issue persists, I strongly
    recommend contacting our Xbox Customer Support
    for further troubleshooting steps.



    Kindly update us with the results.
     
    XBF Erick C, Oct 28, 2020
    #4
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Xbox Controller Randomly Disconnects

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